Position Overview: Job Title: Clinical Support Care Coordinator Work Arrangement: 100% Remote Start Date: Immediate openings available Company: Workwarp Compensation: Competitive salary and comprehensive benefits package Job Summary: We are seeking a compassionate and detail-oriented Clinical Support Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in providing exceptional support to our members, addressing their benefit questions, care coordination needs, and program inquiries. If you are a motivated and empathetic individual with a passion for delivering high-quality patient care, we encourage you to apply for this exciting opportunity. Key Responsibilities: Respond to incoming calls from members, addressing their concerns, and providing timely support and guidance Accurately document member interactions in our designated PHI system, ensuring seamless communication and continuity of care Manage an assigned member caseload, providing short-term care coordination and health navigation to ensure optimal outcomes Collaborate with our interdisciplinary care team to facilitate effective communication, identify potential risks, and improve quality and cost outcomes Conduct outreach calls to members to confirm services and ensure their needs are being met Perform additional duties as assigned, demonstrating flexibility and a commitment to delivering exceptional results Requirements: Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Registered Medical Assistant (RMA), or relevant medical training or work experience High School diploma or equivalent Proven ability to communicate effectively, both verbally and in writing, with excellent grammar, spelling, and punctuation skills Experience working in a fast-paced environment, handling multiple priorities simultaneously Preferred Qualifications: Associate's Degree Prior experience in a call center, care management, or healthcare environment, with familiarity with medical terminology and benefit products Excellent telephone, organizational, and customer service skills Team-oriented, organized, and detail-focused individual What We Offer: Competitive salary range: $41,101 - $62,400 (dependent on location and experience) Comprehensive benefits package, including medical, dental, and vision coverage, incentive and recognition programs, life insurance, and 401k contributions Opportunities for professional growth and development in a dynamic and supportive environment Ready to Apply? If you are a motivated and compassionate individual, ready to make a difference in the lives of our members, we encourage you to apply now. Please submit your application, and we will be excited to review your qualifications. Apply for this job