Position Overview: Join UnitedHealthcare, a leader in simplifying the healthcare experience, creating healthier communities, and removing barriers to quality care. As a Clinical Administrative Coordinator, you will play a vital role in our Utilization Management department, ensuring seamless communication and exceptional customer service to our members and providers. Key Responsibilities: Initiate cases by data entry of clinical information into the Facets system via telephone, fax, or computer Electronically route cases to nurses for review and decision, ensuring timely and accurate completion Communicate with providers and other departments as needed, providing high-level customer service and support Work independently with minimal supervision, taking responsibility for problem-solving and achieving key indicator goals Maintain accurate documentation of clinical data, demographic, and product information, adhering to departmental policies and procedures What You'll Need: High School Diploma/GED or equivalent work experience 2 years of experience in a healthcare facility, medical office, hospital, or managed care setting Experience with medical terminology, ICD-10, and CPT codes Proficiency in Microsoft Office, including Word, Excel, and Teams Excellent telephonic customer service, listening, verbal, and written communication skills Preferred Qualifications: Experience in a related environment, such as an office, call center, or customer service role Telecommuting Requirements: Reside within a 60-mile commutable distance to Las Vegas, NV Ability to maintain a secure and dedicated work area, with a reliable high-speed internet connection What We Offer: Competitive salary range: $16.54 - $32.55 per hour Comprehensive benefits package, including incentive and recognition programs Opportunities for professional growth and development A dynamic and supportive work environment, with a commitment to diversity and inclusion Take the Next Step: Are you ready to join our team and make a difference in the lives of millions? Apply now and let's discuss how you can become a vital part of our success story. Apply for this job