Join the FlyFlat Team: Sabre Ticketing Agent - Luxury Travel Platform - Remote Opportunity in India
Unlock a World of Luxury Travel Opportunities with FlyFlat
FlyFlat is a pioneering luxury travel platform that offers unparalleled deals on long-haul, international, business, and first-class tickets. With a reputation for exceptional customer service and reliable, last-minute travel solutions, we have been transforming the luxury travel landscape since 2017. Our clients enjoy up to 80% savings on one-way and last-minute flights, with an average 35% discount on retail prices. We are now seeking a skilled and dedicated Sabre Ticketing Agent to join our concierge team and support our mission to make luxury travel more accessible.
About the Role
As a Sabre Ticketing Agent with FlyFlat, you will play a critical role in delivering exceptional travel experiences for our clients. Working remotely from India, you will be responsible for flight booking and ticketing tasks using the Sabre GDS system. This is a unique opportunity to join a fast-paced, dynamic team and contribute to the growth and success of our luxury travel platform.
Key Responsibilities
Booking and Ticketing
- Book flights and manage ticketing for clients using Sabre GDS, ensuring accuracy and attention to detail.
- Monitor flights for price drops and rebook as necessary to increase profitability and optimize booking processes.
- Update and confirm itineraries, seat assignments, and frequent flyer information, and handle other booking-related requests.
- Provide exceptional customer service and respond to client inquiries in a timely and professional manner.
PNR and Internal Data Management
- Respond to GDS queue inquiries within SLAs, ensuring timely communication and resolving issues efficiently.
- Interpret booking requests and air travel requirements accurately, leveraging available resources and expertise.
- Maintain accurate and up-to-date records of bookings, payments, and client interactions.
Process Improvement
- Support team efforts to enhance booking procedures and identify improvement opportunities.
- Collaborate with colleagues to develop and implement process improvements and best practices.
- Stay up-to-date with industry trends, developments, and regulatory changes that may impact our business.
Requirements and Qualifications
Essential Qualifications
- Minimum 1-2 years of experience with Sabre GDS, specifically in booking and ticketing.
- Excellent written English communication skills and attention to detail.
- Familiarity with task management tools (e.g., Asana) and data input on Google Sheets.
- Ability to work in a team environment as well as independently, with a high level of self-motivation and discipline.
- Ability to multitask and prioritize during times that can sometimes seem chaotic.
- Working knowledge of Airline industry policies and regulations.
- Ability to think outside the box in shopping and troubleshooting scenarios.
- Detail-Oriented and organized, with excellent time management skills.
- Flexibility - we're growing and evolving, and we're looking for folks to grow and evolve with us.
- Access to a distraction-free workspace with excellent internet connectivity and your own laptop.
Preferred Qualifications
- Knowledge of booking rental cars, hotels, cruises, and similar accommodations in Sabre.
- Experience with other GDS systems.
- Background in travel or hospitality, particularly with international or luxury bookings.
- Interest or experience in travel loyalty programs.
- Previous remote work experience with a self-driven, accountable work style.
What We Offer
Compensation and Benefits
- Competitive base salary: $400-500 per month.
- Incentive pay: Additional $100+ per month for profitable rebookings.
- Full-time, 5 days a week with 9-hour shifts (1-hour break). Flexibility for shifts across time zones and days is expected.
- Opportunities for career growth and professional development.
- Comprehensive training and support to ensure your success.
Growth Opportunities
- Opportunities to advance to Sabre booking manager or expert roles with a base salary of $650+ per month, plus monthly profit sharing.
- Over half of FlyFlat's team members have been promoted within their first year, reflecting the company's commitment to rewarding hard work and a proactive mindset.
Why Join FlyFlat?
Our Culture and Values
- We value a great attitude and a willingness to learn above all.
- We prioritize exceptional customer service and strive to deliver personalized experiences for our clients.
- We foster a collaborative and dynamic work environment that encourages innovation and creativity.
- We are committed to the growth and development of our team members.
How to Apply
If you're passionate about the travel industry and driven to excel in a fast-paced, remote environment, we look forward to welcoming you to the FlyFlat team. Don't hesitate to apply, even if you don't meet every single requirement - we value a great attitude and a willingness to learn above all. Apply Now
Conclusion
Joining FlyFlat as a Sabre Ticketing Agent offers a unique opportunity to be part of a pioneering team in luxury travel. Your contributions will be integral to delivering exceptional experiences for our clients, optimizing booking processes, and enhancing profitability. If you're excited about the possibility of joining our team and making a profound impact on our organization, we look forward to receiving your application.
Apply Now