Note: The job is a remote job and is open to candidates in USA. Ekwa Marketing is a company focused on product management and research initiatives. The Product Operations & R&D Associate will support the team by conducting research, feasibility analysis, and managing product operations initiatives end-to-end.
Responsibilities
- Own assigned R&D and product-operations initiatives end-to-end
- Conduct structured research and feasibility assessments for AI, automation, and service improvement ideas
- Translate ambiguous or loosely defined problems into clear assumptions, plans, and execution steps
- Evaluate initiatives across operational impact, scalability, risks, and dependencies
- Produce high-quality documentation, including research briefs, feasibility reports, SOPs, and summaries
- Coordinate pilots or proof-of-concepts with internal stakeholders
- Track outcomes against defined success criteria and document learnings
- Maintain accurate updates across PM tools and documentation systems (e.g., Monday.com, Asana, ClickUp)
- Communicate progress, risks, blockers, and decisions clearly and proactively
- Contribute to improving internal frameworks, workflows, and evaluation criteria
Skills
- 1–3 years of experience in product operations, research, project management, business analysis, or a related role
- Strong research and analytical skills, with the ability to evaluate feasibility and risks
- Ability to think through ambiguity and define structure where none exists
- Strong written and verbal communication skills for professional remote work
- Ability to produce clear, structured documentation (reports, SOPs, FAQs, summaries)
- Strong organizational and time management skills
- Ability to manage multiple priorities with minimal supervision
- Familiarity with PM or operations tools (e.g., ClickUp, Notion, Asana, or similar)
- Familiarity with project management tools (e.g., ClickUp, Asana, Monday.com, or similar)
- Experience in service-based industries (digital marketing, healthcare services, SaaS)
- Prior remote work experience
- Exposure to AI, automation, or data-driven projects
Benefits
- Flexibility: Schedule your 8-hour workday within the specified time frame.
- Work-from-Home: Enjoy the convenience of remote work.
- EPF/ETF: Enrollment in Sri Lanka’s employee provident and trust funds.
- Legal Compliance: Adherence to the Sri Lankan Shop and Office Act.
- Paid leave
- Selected training/certification programs
- Performance-based annual rewards
- Global Exposure: Work with international clients and a diverse team of 250+ employees worldwide.
Company Overview
. It was founded in 2008, and is headquartered in Mississauga, Ontario, CA, with a workforce of 51-200 employees. Its website is https://www.ekwa.com/.
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