We are seeking exceptional individuals to join our team as a Patient Coordinator, where you will be the first point of contact for patients seeking medical assistance and support. As a Patient Coordinator, you will build trust with patients, provide compassion and empathy, and accurately document their needs prior to them speaking with a nurse. This is a remote, full-time or part-time opportunity with a competitive salary and excellent benefits. Why Join AccessNurse? Join a growing company making a difference in healthcare Work from home with company-provided equipment Competitive pay and incentives Benefits eligibility for full-time staff (medical/dental/vision/life) 401(k) plan program with discretionary matching funds Career growth opportunities Perks at Work: discounts on car rentals, electronics, apparel, and more Employee LiveWell program for health and well-being and Employee Assistance Program $500 Employee Referral Bonus with no cap Job Requirements: High School Diploma or GED required; Associate's Degree preferred 1+ years of customer service experience required 1-2 years of healthcare experience desired Inbound call center experience preferred Ability to type a minimum of 25 wpm Excellent organizational and computer skills and ability to multi-task Excellent listening and comprehension skills Professional, courteous telephone voice Dependable, reliable, and trustworthy Ability to defuse conversations and escalate if necessary Ability to handle confidential information; HIPAA experience a plus Remote Workstation Requirements: Reliable high-speed internet connection (minimum 23 megabits download and 10 megabits upload) Hardwired internet connection (no WiFi) Reliable telephone line (land-line or VOIP from the same company as your internet) Quiet, private workspace with a lockable door Ability to provide a HIPAA-compliant workspace What We Offer: Competitive salary ($17.00 per hour) Additional incentives/shift differentials (up to $3 per hour) Opportunities for career growth and professional development Comprehensive benefits package (medical/dental/vision/life) 401(k) plan program with discretionary matching funds and join our team today! Apply for this job