Introduction to Our Company and Role
Labcorp, a leading healthcare company, is seeking an experienced and skilled Accounts Receivable Specialist - 3rd Party Denials to join our team of dedicated professionals. As a key member of our revenue cycle management team, you will play a vital role in ensuring the smooth operation of our accounts receivable process, resolving claim issues, and maintaining effective relationships with internal staff, insurance carriers, and patients. This is a remote position, offering the freedom and flexibility to work from the comfort of your own home, with a schedule of Monday to Friday, 8:00 A.M.- 5:00 P.M. EST.
Job Summary and Responsibilities
The Accounts Receivable Specialist - 3rd Party Denials will work closely with our revenue cycle staff, sites, insurance carriers, and internal staff to support the overall revenue cycle process. Your duties and responsibilities will include, but are not limited to:
- Denial management to resolve claim issues and ensure timely payment
- Resolving incoming inquiries from third-party payers, sites, and patients in a professional and courteous manner
- Performing research and resolution for suspended and unbillable claims to minimize revenue loss
- Working third-party aging reports to identify and address potential issues
- Accurately posting insurance, patient, and site payments to ensure accurate financial records
- Performing various collection activities by contacting patients, sites, and third-party payers to resolve outstanding balances
- Processing remittance advice and explanation of benefits completely and accurately to ensure compliance with regulatory requirements
- Preparing, reviewing, and sending patient statements in a timely and efficient manner
- Conducting yourself in accordance with our company's employee guide and adhering to all HIPAA guidelines and regulations
- Building effective working relationships with internal team members to ensure a collaborative and productive work environment
Essential Qualifications and Requirements
To be successful in this role, you will need:
- A High School Diploma or equivalent
- Minimum 2+ years of previous experience in accounts receivable, billing, healthcare, or office administration, with a strong preference for internal RCM candidates
- Advanced skills in alphanumeric data entry, with a strong preference for candidates with CPT and ICD-10 knowledge
- Strong interpersonal and communication skills, with the ability to write clearly, concisely, and persuasively
- A strong orientation to deadlines and detail, with the ability to work effectively under pressure
- Demonstrated ability to work effectively and congenially with employees at diverse levels, with a strong ability to manage a diverse and demanding workload
Preferred Qualifications and Skills
While not essential, the following qualifications and skills are highly desirable:
- Experience working in a remote environment, with a strong ability to self-motivate and manage your time effectively
- Advanced knowledge of revenue cycle management principles and practices
- Experience with electronic health records (EHRs) and practice management systems (PMS)
- Certification in medical billing and coding, such as CPC or CBCS
Remote Technical Requirements
To perform this role, you will need:
- Internet speed of at least 50 megabytes per second
- No satellite internet
- Ability to connect equipment to router/modem with Ethernet cord (equipment cannot be connected through Wi-Fi)
Career Growth Opportunities and Learning Benefits
At Labcorp, we are committed to the growth and development of our employees. As an Accounts Receivable Specialist - 3rd Party Denials, you will have access to a range of training and development opportunities, including:
- Comprehensive onboarding program to ensure a smooth transition into the role
- Ongoing training and development opportunities to enhance your skills and knowledge
- Opportunities for career advancement and professional growth within the company
- A supportive and collaborative work environment that encourages innovation and creativity
Work Environment and Company Culture
At Labcorp, we pride ourselves on our positive and inclusive company culture. As an employee, you can expect:
- A dynamic and supportive work environment that encourages collaboration and teamwork
- A commitment to diversity and inclusion, with a focus on creating a workplace that is welcoming and inclusive to all employees
- A range of employee recognition and reward programs to recognize and reward your contributions
- A comprehensive benefits package, including medical, dental, vision, life, STD/LTD, 401(K), ESPP, paid time off (PTO) or flexible time off (FTO), commissions, and company bonus where applicable
Compensation, Perks, and Benefits
We offer a competitive salary package, commensurate with experience, with a pay range of $15-$16/hr (state minimum wages apply if higher). In addition to your salary, you will also be eligible for a range of benefits, including:
- Comprehensive medical, dental, and vision insurance
- Life insurance and disability benefits
- 401(K) and ESPP programs to help you plan for your future
- Paid time off (PTO) or flexible time off (FTO) to help you balance your work and personal life
- Commissions and company bonus where applicable
Conclusion and Call to Action
If you are a motivated and experienced accounts receivable professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Accounts Receivable Specialist - 3rd Party Denials, you will play a vital role in our revenue cycle management team and contribute to the success of our company. Don't miss out on this opportunity to join our team and take your career to the next level. Apply today!
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