Under the direction of the COO, the Director of Training must be highly organized and personally motivated to provide a comprehensive and superior training program that meets the needs of the organization. The Director of Training directs, analyzes, designs, implements, and coordinates training locally and nationally.
PRIMARY FUNCTIONS/RESPONSIBILITIES
- Manage to Profit and Loss statement of the training department, and build yearly budgets.
- Manage Training Department staff.
- Assess the needs of each department and design and implement appropriate training and onboarding.
- Define outcomes of training and the means to achieve those outcomes, track outcomes to determine ROI..
- Manage, measure, and evaluate Trainers’ performance.
- Develop training programs and materials for workshops, presentation and trainings.
- Implement evaluations to understand the strengths, weaknesses and opportunities for training.
- Partner with Company-Center Operations, all departments, and Franchise Operations Departments to develop training priorities and support regional trainings.
- Provide training nationally for franchisees.
- Manage the logistics of training, oversee the selection of locations, catering, utilization of materials, supplies and equipment.
- Develop and implement training schedule.
- Manage correspondence and events such as convention, regionals and High Achievers along with weekly trainings and additiona support trainings for the system.
- Work with management team to support growth of company.
- Present trainings both locally and nationally when needed.
- Partner with other departments as needed to develop and implement training.
Additional Responsibilities
- Travel up to 25% to conduct trainings at remote locations.