Are you passionate about helping customers achieve their financial goals and aspirations? At arenaflex, we believe that community banking is built on trusted relationships and personalized service. Our dedicated team of employees is committed to delivering a better banking experience and exceptional customer service to our valued customers.
As a Part-Time Customer Service Representative (Teller) at arenaflex, you will be the front line of our organization, responsible for processing personal and commercial transactions and providing fast and friendly customer service to our customers. If you are a people person with excellent communication skills, a passion for helping others, and a strong attention to detail, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a leading community bank that has been serving the financial needs of individuals and businesses for many years. Our commitment to community banking is built on trusted relationships, personalized service, and a deep understanding of the needs of our customers. We are proud to be a part of the fabric of our community and are dedicated to making a positive impact on the lives of our customers.
**Job Summary**
We are seeking a highly motivated and customer-focused Part-Time Customer Service Representative (Teller) to join our team at arenaflex. As a Part-Time Customer Service Representative (Teller), you will be responsible for:
* Processing personal and commercial transactions, including receiving checks and cash for deposits, processing mortgage and consumer loan payments, and counting and packaging coins and currency.
* Promoting and explaining other services offered by arenaflex, such as deposit products, customer convenience services, and consumer and mortgage loans.
* Preparing and maintaining various reports and records, relating to currency transactions and BSA reports.
* Providing fast and friendly customer service to our customers, both in person and over the phone.
* Maintaining a high level of accuracy and attention to detail in all aspects of your work.
**Key Responsibilities**
* Process customer transactions, including receiving checks and cash for deposits, processing mortgage and consumer loan payments, and counting and packaging coins and currency.
* Promote and explain other services offered by arenaflex, such as deposit products, customer convenience services, and consumer and mortgage loans.
* Prepare and maintain various reports and records, relating to currency transactions and BSA reports.
* Provide fast and friendly customer service to our customers, both in person and over the phone.
* Maintain a high level of accuracy and attention to detail in all aspects of your work.
* Develop and maintain a thorough understanding of arenaflex products and services, including deposit products, customer convenience services, and consumer and mortgage loans.
* Collaborate with other team members to achieve sales and customer service goals.
**Essential Qualifications**
* Proficient communication skills, both in person and over the phone.
* Ability to multi-task and problem-solve in a fast-paced environment.
* Strong attention to detail and accuracy in all aspects of your work.
* Proficient math and computer skills.
* Six months cash handling and/or customer service experience (preferred).
**Preferred Qualifications**
* Previous experience in a banking or financial services environment.
* Knowledge of arenaflex products and services.
* Strong sales and customer service skills.
* Ability to work in a team environment and collaborate with other team members.
**Skills and Competencies**
* Excellent communication and interpersonal skills.
* Ability to multi-task and problem-solve in a fast-paced environment.
* Strong attention to detail and accuracy in all aspects of your work.
* Proficient math and computer skills.
* Ability to work in a team environment and collaborate with other team members.
* Strong sales and customer service skills.
* Ability to develop and maintain a thorough understanding of arenaflex products and services.
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we are committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including:
* On-the-job training and coaching.
* Formal training programs, such as our Customer Service Representative Training Program.
* Opportunities for advancement and career growth.
* Access to industry-leading technology and tools.
* A supportive and collaborative work environment.
**Work Environment and Company Culture**
arenaflex is a dynamic and fast-paced work environment that is committed to delivering exceptional customer service and building strong relationships with our customers. Our company culture is built on a foundation of trust, respect, and open communication. We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive work environment.
**Compensation, Perks, and Benefits**
We offer a competitive compensation package, including:
* A competitive hourly rate.
* Opportunities for advancement and career growth.
* A range of benefits, including health insurance, dental insurance, vision insurance, and a 401(k) plan.
* Paid time off and parental leave.
* Employee assistance program.
* Flexible spending account.
* Life insurance.
**Schedule and Work Location**
This is a part-time position, working 9:00am-3:00pm Monday, Tuesday, Thursday, and Friday. The work location is our Lewisburg office.
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please visit our website at [arenaflex website URL] to learn more about our company and to apply for this position.
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified candidates, including individuals with disabilities and protected veterans.
**Member FDIC. Equal Housing Lender.**
arenaflex is a member of the Federal Deposit Insurance Corporation (FDIC) and is an equal housing lender.