Canada Life is a leading insurer serving the financial security needs of millions of Canadians. They are seeking a bilingual Claims Examiner to support their business by reviewing, investigating, and assessing group health and dental benefit claims, ensuring performance targets are met.
Responsibilities
- Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy contracts
- Conduct telephone calls to health and dental service providers for incomplete claims information
- Make accurate payment decisions according to adjudication guidelines
- Living our values of Customer View; Integrity; Partnership; and Communities
Skills
- Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs
- Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy
- Well developed analytical skills
- Must have excellent written and verbal communication skills in English and French
- Proven organizational skills
- Candidate must be able to work in a team environment as well as work independently with minimal supervision
- Reliable team member with good attendance
- Customer Service Focused
- Ability to excel within a Purpose/Vision driven environment
- Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment
Benefits
- Competitive salary and bonus program
- Employee recognition program
- Comprehensive benefit package
Company Overview
Canada Life looks after retirement, investments, Estate Planning, Wealth Management, Investing for Children, Flexible Life Plans. It was founded in 1903, and is headquartered in Potters Bar, Hertford, GBR, with a workforce of 10001+ employees. Its website is https://www.canadalife.co.uk/.
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