Urgently Hiring: Health Information Management Protected Health Information Specialist - Remote

Join the Baptist Health South Florida Team as a Health Information Management Protected Health Information Specialist

Baptist Health South Florida, the region's largest not-for-profit healthcare organization, is seeking a highly skilled and dedicated Health Information Management Protected Health Information Specialist to join our team. As a key member of our Health Information Management (HIM) department, you will play a critical role in ensuring the confidentiality, integrity, and availability of protected health information (PHI) across our 8 acute care hospitals, over 50 outpatient services, and ambulatory surgical centers.

About Baptist Health South Florida

Baptist Health South Florida is a leading healthcare provider in South Florida, with a strong commitment to delivering high-quality, patient-centered care. Our organization is comprised of 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. We are proud to have internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences.

Our Mission, Vision, and Values

At Baptist Health South Florida, our mission, vision, and values are at the heart of everything we do. We are dedicated to positively impacting the human experience for patients, employees, and physicians. Our success is built on a culture of quality and dedication that is instilled in every member of our team. We strive to deliver quality care in the most compassionate way possible, and we are committed to making a positive difference in the lives of those we serve.

Awards and Recognition

We are proud to have received numerous awards and recognition for our excellence in healthcare. This year, and for 24 years, we have been named one of Fortune's 100 Best Companies to Work For, based on employee feedback. We have also been recognized as one of America's Most Innovative Companies, and People Magazine has included us in 50 Companies That Care. According to the U.S. News & World Report 2023-2024 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.

Why We Love Coming to Work

At Baptist Health South Florida, we are passionate about our work and our people. We form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. We know what it's like to be in their shoes, and we are committed to delivering quality care in the most compassionate way possible.

Job Summary

As a Health Information Management Protected Health Information Specialist, you will serve as a primary source of support for our Health System, responding to requests for health information while preserving the confidentiality of patient's protected health information. You will perform quality assessment reviews on release of health information, answer phone calls, and provide information adhering to hospital policies and State and Federal law, including HIPAA and Information Blocking regulations.

Key Responsibilities:

• Respond to requests from former patients, physicians, hospital staff, and other requestors for health information while preserving the confidentiality of patient's protected health information.
• Perform quality assessment reviews on release of health information for proper, complete, and accurate disclosure by meticulously checking for all required components of requests received.
• Answer phone calls and provide information adhering to hospital Disclosure of Medical Record Information policy and State and Federal law, including HIPAA and Information Blocking regulations.
• Provide exemplary customer service to internal and external customers.
• Work as a team to meet Release of protected health information and department goals.
• Travel to different sites for depositions or Court hearings as required.

Qualifications:

We are seeking a highly skilled and dedicated individual with the following qualifications:

Education:

• High School diploma, Certificate, GED, or equivalent experience required.
• Associate's Degree in Health Information Management, Health Services Administration, or equivalent experience in an acute care setting for a large healthcare organization preferred.

Certifications:

• Certified Record Health Information Technician (RHIT) and/or Registered Health Information Administrator (RHIA) certification preferred.

Skills and Competencies:

• Knowledge of medical terminology, clinical chart format, and computer skills.
• Ability to work in a highly-focused customer service-oriented setting with high-volume telephone experience.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook).
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Ability to multitask and work independently to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Must be attentive to fine details and be a high-volume performer with exceptional organizational skills.

Career Growth Opportunities and Learning Benefits

At Baptist Health South Florida, we are committed to the growth and development of our employees. We offer a range of career growth opportunities and learning benefits, including:

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• Comprehensive training and development programs.
• Flexible work arrangements, including remote work options.

Work Environment and Company Culture

Our work environment is collaborative, dynamic, and supportive. We value diversity, inclusion, and respect for all employees. Our company culture is built on a foundation of compassion, integrity, and excellence. We offer a range of employee resources and benefits, including:

• Employee recognition and reward programs.
• Employee assistance programs.
• Wellness and fitness programs.
• Diverse and inclusive work environment.

Compensation and Benefits

We offer a competitive salary and benefits package, including:

• Competitive salary range.
• Comprehensive health insurance.
• Retirement savings plan.
• Paid time off and holidays.

How to Apply

If you are a motivated and dedicated individual with a passion for health information management, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer: Baptist Health South Florida is an equal opportunity employer, including disability/vets. We are committed to diversity, inclusion, and respect for all employees. Apply Now