Note: The job is a remote job and is open to candidates in USA. ServiceLink, the unmatched mortgage industry leader, seeks a quality-driven individual with exceptional communication and customer service skills to fill the multi-faceted position of Texas Title Examiner. In this role, you will research and resolve discrepancies, review documentation for accuracy, and maintain accurate records while addressing inquiries from clients and internal staff.
Responsibilities
- Research and resolve discrepancies
- Review all documentation for accuracy
- Maintain accurate individual records and logs
- Address inquiries from clients, borrowers, agents, and internal staff
- Review real estate title reports pursuant to company guidelines for approval or rejection
- Knowledge of internal operating systems
- Research and resolve discrepancies
- Maintain accurate individual records and logs
- Review all documentation for accuracy
- Knowledge of client requirements
- Perform all duties and responsibilities in a timely manner
- Address inquiries from clients, borrowers, agents, and internal staff in a professional and timely manner
- Review work-in-progress reports to ensure completion
- Maintain open communication with other team members and team leader
- Monitor and process all order types and folders for the Title Underwriting Department
- Follow on rejected files
- Proficient with ServiceLink operating systems and internal search engines
- Adhere to company policies and procedures
- Meet minimum production goals and quality requirements as set by management
- Perform all other duties as assigned
Skills
- Candidates MUST have prior Title Exam experience for the state of Texas in the mortgage/title industry
- Candidates MUST reside in TX
- Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
- Previous Texas title examination experience
- A penchant for excellence. You will use your strong attention to detail to maintain our quality standards
- The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients
- Excellent verbal and written communication skills
- Review real estate title reports pursuant to company guidelines for approval or rejection
- Knowledge of internal operating systems
- Research and resolve discrepancies
- Maintain accurate individual records and logs
- Review all documentation for accuracy
- Knowledge of client requirements
- Perform all duties and responsibilities in a timely manner
- Address inquiries from clients, borrowers, agents, and internal staff in a professional and timely manner
- Review work-in-progress reports to ensure completion
- Maintain open communication with other team members and team leader
- Monitor and process all order types and folders for the Title Underwriting Department
- Follow on rejected files
- Proficient with ServiceLink operating systems and internal search engines
- Adhere to company policies and procedures
- Meet minimum production goals and quality requirements as set by management
- Perform all other duties as assigned
- High School diploma or equivalent required
- Typing/Data Entry skills, minimum 45 wpm with 95% accuracy
- Possess good communication and customer service skills
- Familiarity with personal computer operation
- Knowledge of real estate terminology
- Additional nationwide/multi-state Title Exam experience is preferred
- Previous national/multi-state title examination experience is preferred
Company Overview
ServiceLink offers asset management, insurance, and mortgage loan services. It is a sub-organization of Fidelity National Financial. It was founded in 1967, and is headquartered in Coraopolis, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://www.svclnk.com.
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