Note: The job is a remote job and is open to candidates in USA. Liaison International has been a partner for higher education institutions for three decades, helping them achieve their enrollment goals. They are seeking a Premier Services Specialist to support TargetX clients with Salesforce configurations, training, and consultative services.
Responsibilities
- Consult with Premier Services clients regarding their business and operational processes to determine the most effective use of technology solutions to address their needs
- Implement or update configurations in clients’ Salesforce instances for TargetX and Salesforce products as well as bundled third-party solutions
- Create or update Salesforce automations via Process Builders, flows and/or formula fields; manage Visualforce pages and Apex classes as they are required for TargetX products
- Set security parameters via profile provisioning or permission set creation and assignment
- Complete data migrations and integrations via DataLoader and Informatica
- Develop training material and conduct client trainings on various TargetX and Salesforce tools
- Manage system upgrades for Premier clients including client outreach, scheduling, upgrade and post-upgrade-configurations, testing, and product issue resolution
Skills
- Bachelor's degree from an accredited college or university
- Experience in a higher education setting specifically within the admissions and student success departments
- Familiarity with and experience utilizing and configuring on the Salesforce platform
- Obtained Salesforce Administrator Certification within 6 months of employment
- Strong understanding of business software, including CRMs, Microsoft Office, and Google Suite
- Excellent analytical reasoning, problem solving, and multitasking skills
- Excellent written, communication, and presentation skills
- Demonstrated ability to resolve issues and maintain strong client relationships
- Ability to demonstrate an owner's attitude toward customer issues
- Ability to prioritize multiple tasks with varying deadlines
- Proactive and energetic attitude with the desire to be a key player on a results-oriented team in a fun, fast-paced work environment
- Ability to work independently and collaboratively while working in a remote environment
- Highest personal and professional values that are aligned with the TargetX and Liaison fundamentals
Company Overview
Liaison helps higher education institutions identify, recruit, and enroll best-fit students with improved outreach, application, and enrollment processes. It was founded in 1991, and is headquartered in Watertown, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.liaisonedu.com.Company H1B Sponsorship
Liaison has a track record of offering H1B sponsorships, with 7 in 2025, 8 in 2024, 7 in 2023, 6 in 2022, 8 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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