[Remote] Learning & Development Specialist - Operations

Note: The job is a remote job and is open to candidates in USA. A.N. Deringer, Inc. is a company focused on connecting Learning & Development with Operations. The Learning and Development Specialist - Operations will facilitate onboarding and support for new Import Specialist hires, design training materials, and manage the internal Learning Management System to ensure effective training and transition into their roles. Responsibilities • Develop training materials to support both routine and new training programs, while continuously improving the onboarding experience for new hires • Create supplementary resources for Import 101 • Support our internal Learning Management System by assigning learning materials to new hires and tracking their progress • Collaborate with internal stakeholders and connect with various experts regarding instruction and scheduling • Work alongside the L&D Specialist to design comprehensive learning paths • Provide guidance and mentorship to all newly hired Import Specialists • Stay informed about operational regulations and processes • Provide feedback based on outcomes of training, while ensuring the hiring manager is updated on progress • Coordinate onboarding sessions, additional training with subject matter experts (SMEs), and individual meetings with both the manager and the new hire • Evaluate training effectiveness by monitoring feedback surveys and analyzing performance and retention metrics to ensure all needs are addressed • Create a series of interactive modules within the LMS that incorporate multimedia elements such as videos, quizzes, and case studies to accommodate various learning styles • Schedule regular updates and revisions to the learning paths to align with industry trends and organizational goals • Foster a culture of continuous learning by collaborating with the L&D Team and Engagement Specialist to promote the learning paths through internal communications and showcasing success stories from team members who have completed the training Skills • A minimum of two years in a brokerage-related role, preferably at Deringer • Proven record of helping to train/onboard new colleagues and understanding of the organization's structure regarding lines of business and ports • A high school diploma is required • Proficient in Microsoft Office and Adobe Suite • Highly organized with exceptional writing skills • Excellent listening comprehension and technical knowledge • Utilizes feedback for improvement and works independently • Manages time effectively, multitasks, and prioritizes tasks • Open to new ideas and fosters team spirit • Demonstrates persistence and graciously handles feedback • Familiar with ActivePresenter, Brainier LMS, Articulate Suite, Canva, and principles of instructional design • An understanding of adult learning principles is highly preferred • Certifications/licenses and a demonstration of continuing education is preferred Benefits • Comprehensive health, dental, and vision plans • Many excellent voluntary health and wellness benefits • Generous paid time off • Paid holidays • Flexibility in your work environment to assure a positive integration of work and life Company Overview • Founded in 1919, Deringer offers over a century of logistics expertise, which is complemented by boutique customer service and a complete commitment to your satisfaction as a customer. It was founded in 1919, and is headquartered in Saint Albans, Hertford, GBR, with a workforce of 501-1000 employees. Its website is http://anderinger.com.