Note: The job is a remote job and is open to candidates in USA. The Tennessee Department of Human Services is seeking an HR Generalist 2 to perform human resources administrative work of average difficulty. The role involves implementing human resources services, processing and maintaining complex HR transactions, and assisting with employee relations issues.
Responsibilities
- Interprets a variety of current human resources rules, regulations, policies, procedures, and documents for internal and external business partners to facilitate understanding, enhance communications, and ensure compliance
- Prepares, processes, reviews, audits and corrects and analyzes human resources documents such as employee appointments, promotions, demotions, reclassifications, flex class changes, separations, terminations, transfers, retirement, security access changes, highly confidential transactions, information changes, leave and attendance, overtime reports, pay differentials, longevity, supplemental payroll, unemployment and performance management processing and in addition to other human resources activities
- Enters employee information, including but not limited to schedule information, general and personal information, leave information, worker's compensation, and other human resources related transactions, into appropriate database tracking software specific to the state and agency, electronic and paper tracking logs and spreadsheets, and other forms
- Conducts agency specific and specialized training, orientation/on-boarding, and benefits meetings for agency employees to comply with departmental, state, and federal laws, rules, regulations, guidelines, processes, and procedures and prepares standard operating procedure documentation
- Assists internal business partners with investigations of employee relations issues according to departmental, state, and federal laws, rules, regulations, guidelines, processes, and procedures to develop an action plan for resolving the issue
- Determines employee qualifications for a variety of employment benefits, including but not limited to FMLA, worker's compensation, and qualifying events for insurance to ensure compliance with standards and identify next steps
- Collects and provides survey data to determine its relevancy to and effects on human resources processes and procedures and inform reporting
- Resolves benefit, time and attendance, pay, and other issues using departmental, state, and federal laws, rules, regulations, guidelines, processes, and procedures to ensure accurate and timely processing
- Evaluates qualifications and background check results to determine if candidate/employee is in compliance with minimum qualifications and/or necessary special qualifications and inform decisions on who should be interviewed
- Prepares, analyzes, audits and maintains a variety of reports with recommendations for action in areas including but not limited to: attendance, benefits, equal employment opportunity issues; classification and organizational structure; selection and retention; occupational safety and health; employee relations; salary plan reports for submission to Finance and Administration using a variety of information to identify corrections for classification and compensation issues; and other general human resources issues
- Assists in the development of first round interview and supplemental questions, and competency and behavioral based interview process to ensure compliance with departmental, state, and federal laws, rules, regulations, and policies
- Evaluates employment and retention decisions made by employees and management against EEO planning action to determine compliance with departmental, state, and federal laws, rules, regulations, guidelines, processes, and procedures
- Evaluates time and attendance for employees worker's compensation, FMLA, 120 day appointments, leave without pay, and other types of extended leave to determine compliance with departmental, state, and federal laws, rules, regulations, guidelines, processes, and procedures
- Evaluates employee pay and salary recommendations submitted by internal business partners to determine compliance with departmental, state, and federal laws, rules, regulations, guidelines, processes, and procedures
- Calculates salary, service and longevity dates, leave balance adjustments, overtime, timesheet corrections and other adjustments as required
- Controls the ordering and/or distribution of insurance, benefits, and employee handbooks, employee badges, parking decals, service awards, and state ID cards
- Handles employee files and other departmental documentation to facilitate file organization, research, and requests from business partners
Skills
- Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of professional human resources work
- Additional graduate coursework in human resources administration or other related acceptable fields may be substituted for the required experience, on a year-for-year basis, to a maximum of one year
- Qualifying full-time professional or paraprofessional human resources experience may be substituted for the required education on a year-for-year basis to a maximum of four years
- Intermediate knowledge of personnel and human resources policies, procedures, and best practices as applied to the public sector
- Basic knowledge of customer and personal service best practices
- Intermediate knowledge of law and government as it pertains to human resources work in the public sector
- Intermediate knowledge of office productivity software including but not limited to Microsoft Office Suite
- Basic knowledge of mathematics (arithmetic)
- Intermediate knowledge of clerical processes and procedures related to office work
- Critical Thinking
- Basic time management skills
- Active listening skills
- Active learning skills
- Basic social perceptiveness skills
- Service orientation skills
- Intermediate coordination skills
- Intermediate reading comprehension
- Intermediate writing skills
- Intermediate speaking skills
- Intermediate instructing skills
- Basic mathematics skills (arithmetic)
- Basic judgment and decision making skills
- Basic quality control analysis skills
- Basic systems analysis skills
- Deductive reasoning ability
- Problem sensitivity ability
- Inductive reasoning ability
- Intermediate time sharing ability
- Information ordering ability
- Intermediate written comprehension ability
- Intermediate written expression ability
- Intermediate oral comprehension ability
- Intermediate oral expression ability
- Intermediate mathematical reasoning ability
- Static strength
- Speech clarity
- Category flexibility ability
- Speech recognition
Company Overview
The Tennessee Department of Human Services offers an extensive range of social services to a diverse group of almost two million Tennesseans across 95 rural and urban counties in our state. It was founded in undefined, and is headquartered in Nashville, Tennessee, US, with a workforce of 1001-5000 employees. Its website is https://www.tn.gov/humanservices.html.
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