Note: The job is a remote job and is open to candidates in USA. CathWorks is advancing coronary physiology with the FFRangio® System, leveraging computational science and AI to deliver fast, accurate physiologic insight without pressure wires or hyperemic agents. As a Field Network Engineer, you will be the technical lead responsible for deploying and supporting the FFRangio System across US hospitals, ensuring smooth installations and ongoing system performance.
Responsibilities
• Lead complete system installations, including hardware setup, cabling, environmental checks, workstation configuration, and integration with hospital CArm and PACS/DICOM environments
• Conduct and manage preinstall IT planning, reviewing site walkthroughs, validating technical requirements, and aligning timelines with hospital IT, biomed, and imaging teams
• Coordinate Information Security and IT reviews, complete InfoSec assessments, addressing followup questions, and provide documentation required for hospital approval
• Support network configuration (endtoend)—port activation, IP assignments, DNS, routing, VLAN segmentation, firewalls, AETs, and data transfer workflows
• Troubleshoot complex issues including connectivity failures, DICOM metadata problems, system processing errors, workstation performance, and hardware malfunctions (onsite and remote)
• Support account activations, ensuring the system is operating optimally for patient procedures; provide rapid response for any workflow or technical interruptions
• Document all configurations and work performed, including installation reports, system setup details, service findings, and escalation notes for QA/R&D
• Serve as the technical liaison between hospital teams, imaging vendors, third-party field engineers, CathWorks internal teams, and Medtronic commercial partners
• Provide oncall and remote support, guiding customers and field personnel through troubleshooting and workflow issues
• Train hospital personnel and partner field engineers, ensuring consistent, safe, and effective system usage and troubleshooting capability
• Identify improvement opportunities, providing structured feedback to R&D, QA, Product, and Operations based on realworld site experience
Skills
• Associates degree or higher in a relevant field – a B.S. in science and engineering is preferred
• Experience in hospital IT, biomedical engineering, medical imaging, or field service engineering
• Strong understanding of networking fundamentals (IP, Subnetting, VLANs, firewalls)
• Familiarity with DICOM, PACS, and angiography/CArm workflows
• Confident troubleshooting across hardware, software, and network layers
• Excellent communication skills across technical and clinical stakeholders
• Ability to operate independently in high-stakes clinical environments
• Willingness and ability to travel frequently to hospital sites across the U.S
• 3+ years in medical device field service or healthcare IT preferred
• Experience with Windows OS diagnostics, log analysis, or scripting (PowerShell/Python) preferred
• Background supporting complex system installations or multi-vendor integrations preferred
Company Overview
• CathWorks is a medical technology company focused transforming how cardiovascular disease is diagnosed and treated. It was founded in 2013, and is headquartered in Kfar Saba, HaMerkaz, ISR, with a workforce of 51-200 employees. Its website is http://cath.works.
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