Note: The job is a remote job and is open to candidates in USA. Highmark Inc. is a health insurance company seeking an Associate Customer Billing Analyst. This role is responsible for claims invoicing and accounts receivable activities for self-insured clients, requiring interaction with various stakeholders and compliance with HIPAA guidelines.
Responsibilities
- Perform billing, A/R and reporting functions to support self funded customers including; ensure timeliness and accuracy of invoices using reasonableness and/or comparative assessments and judgment for a specific customer portfolio, utilize trending reports to validate completeness and data integrity associated to the invoice and A/R cycle; ensure all rate discrepancies, self billed administrative, and payment allocation reconciliations are prepared, finalized and executed in a timely manner to support the weekly billing cycle; monitor customer receivables and coordinate collection efforts; maintain customer profiles, create and maintain electronic user access
- Responsible for daily interaction with sales personnel. Respond to and resolve inquiries from internal and external customers, brokers, agents or consultants
- Create custom ad hoc reporting, upon varying intervals, to support client or sales specific inquiries; manage system and ad hoc reports that include proprietary, confidential and Protected Health Information while maintaining all compliance requirements
- May be required to participate in special projects or activities identified by management
- Other duties as assigned
Skills
- High School Diploma/GED
- 1 year subject matter experience in the area of specialization
- Must interact well with a cross-functional group of internal and external stakeholders such as; Sales, System Support, Management, Finance/Accounting, Underwriting and Clients
- Must be able to work in a fast-paced environment with daily work processing deadlines
- Demonstrate personal accountability
- Ability to develop specific skills and knowledge of a billing and/or AR subject matter expert
- Ability to think strategically and act proactively under pressure independently and as a part of a team
- Strong innovative problem-solving capabilities
- Proficiency with Microsoft Office products (i.e. Word, Excel, Powerpoint, Outlook etc.)
- Bachelor's degree
Company Overview
- Highmark Health is an integrated health care delivery and financing network. It was founded in 1848, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://www.highmarkhealth.org/hmk.
Company H1B Sponsorship
- Highmark Health has a track record of offering H1B sponsorships, with 13 in 2026, 38 in 2025, 34 in 2024, 55 in 2023, 75 in 2022, 54 in 2021, 58 in 2020. Please note that this does not guarantee sponsorship for this specific role.