Implementation and Training Consultant

Job Description: • Conduct in-depth analysis of customer business processes, identify opportunities for efficiency, and define comprehensive requirements for workflow, reporting, and data structure. • Take ownership of configuring, implementing, and modeling customer processes within the TMS software modules. • Provide expert consulting on critical phases like data conversion and go-live cutover, while delivering hands-on training to ensure successful user adoption. • Lead problem identification and issue mediation, delivering technical solutions and a clear course of action to ensure project success. • Provide daily recaps of customer engagement to Trimble project managers and customer stakeholders, maintaining clear and realistic communication on delivery dates. Requirements: • At least 3-5 years of experience implementing or supporting enterprise application software for external clients. • Proven ability to translate complex business issues into clear, actionable systems and operational solutions. • Strong foundation in technical database concepts, ideally focused on Operations, Customer Service, Accounting, or Financial application areas. • Demonstrated strong leadership, consensus-building, and prioritization skills, with an ability to own and manage projects from start to finish. • Excellent verbal and written communication skills for working effectively with both internal teams and external customers. • Knowledge of Enterprise-wide software specifically within the transportation industry (Bonus). • Previous experience utilizing or implementing TruckMate systems (Bonus). • Professional experience in Operations or Administration within the transportation sector (Bonus). • Experience or certification in Project Management (Bonus). Benefits: • Medical • Dental • Vision • Life • Disability • Time off plans • Retirement plans • Paid Parental Leave • Employee Stock Purchase PlanApply Now Apply Now