[Hybrid] U.S. Head of Operations

[Hybrid] U.S. Head of Operations Location: Near Providence, RI (Hybrid; regular on-site presence required) Salary: $150,000 - $250,000 DOE + Significant Bonus + Benefits Benefits: Medical, Dental, Vision, 401(k) with Match, Life Insurance, + PTO Job Type: Full-Time Start Date: ASAP [Hybrid] U.S. Head of Operations Description Our client is looking for a U.S. Head of Operations to join their team. In this role, you will lead and optimize the U.S. Sales & Distribution Center. This role will initially focus on strengthening operational performance, including logistics, warehousing, inventory management, order fulfillment, and inside sales support. This is a high-impact leadership opportunity with a clear path to full P&L responsibility. You will stabilize and scale operations, improve service, and step into a broader business leadership role as the U.S. operations expand. The ideal candidate is a hands-on operational leader who thrives in a high-reliability, regulated environment and is comfortable rolling up their sleeves to build structure, implement systems, and drive results in a relatively unstructured setting. This role offers significant visibility within a global organization and the opportunity to shape the future of the U.S. business. [Hybrid] U.S. Head of Operations Responsibilities • Lead day-to-day operations of the U.S. Sales & Distribution Center • Drive improvements in operational efficiency and overall business performance • Establish and implement standard operating procedures, performance metrics, and operational controls to support scalability • Identify operational gaps and lead hands-on process improvements • Ensure compliance with quality, regulatory, and customer requirements • Collaborate with global leadership to align U.S. operations with company strategy • Serve as the operational escalation point for critical issues and drive timely resolution • Progress into full P&L leadership for the U.S. business [Hybrid] U.S. Head of Operations Qualifications • 10+ years of leadership experience within specialty materials or industrial distribution required • Experience overseeing warehousing, inventory management, sales support, customer service, and order fulfillment required • Hands-on experience building critical systems and processes, in environments supporting mission-critical or highly regulated materials required • Strong communication and relationship-building skills required • Experience with financial responsibility required • Experience working within a global organization required