World Wrapps is seeking a People Operations & Recruiting Coordinator to support core HR and recruiting processes across multiple restaurant locations. The role involves recruiting coordination, onboarding, HR administration, payroll and benefits support, compliance tracking, and employee engagement programs while partnering with General Managers and leadership.
Responsibilities
- Support recurring people processes including performance review tracking, documentation management, audits, and HR trackers
- Maintain accurate employee records across HRIS, payroll, and internal systems
- Act as a first point of contact for General Managers and team members for basic HR questions, escalating complex issues as needed
- Assist with workers’ compensation claims, leaves of absence, employment claims, and state reporting documentation
- Support bi-weekly payroll processing by collecting approvals, tracking corrections, assisting with final pay documentation, and resolving basic issues
- Assist with benefits administration including enrollments, terminations, audits, invoice review, and open enrollment logistics
- Coordinate with external vendors (payroll providers, benefits platforms, brokers) to ensure accurate data flow and timely updates
- Coordinate hourly and management recruiting efforts including job postings, applicant tracking, interview scheduling, candidate communication, and offer documentation
- Support sourcing and screening efforts for hourly and GM roles
- Own onboarding coordination for new hires, ensuring completion of paperwork, system access, training materials, and checklists
- Support and occasionally assist with in-person onboarding and HR process training for General Managers
- Prepare and maintain people-related reports including turnover tracking, engagement results, tip trends, bonus tracking, and Weekly Business Review inputs
- Maintain trackers and dashboards to support leadership visibility into people metrics
- Coordinate team member engagement surveys and assist with report preparation and follow-ups
- Support recognition and milestone programs including birthdays, anniversaries, referrals, and monthly recognition initiatives
- Coordinate gifts, certificates, communications, and leadership notifications tied to engagement programs
- Coordinate offboarding logistics including asset recovery, system deactivation requests, and third-party notifications
- Support voluntary and involuntary terminations by preparing documentation, tracking final pay requirements, and ensuring compliance checklists are completed
Skills
- 1–3 years of experience in HR coordination, recruiting coordination, or people operations support
- Working knowledge of basic California labor law, payroll, and HR compliance
- Strong organizational skills with attention to detail and ability to manage recurring deadlines
- Clear, professional communicator comfortable working with managers and team members
- Exposure to multi-location or hospitality environments
- Experience with HRIS and benefits platforms (e.g., BambooHR, SpotOn, Ease)
Benefits
- Performance Bonus - up to 10% of annual salary
- 120 hours of annual PTO
- Medical, dental, vision, and life insurance will be provided. World Wrapps employer contribution will be based on 100% for the employee and 50% for the employee’s dependents on the company’s base health plan.
- Retirement Savings Plan
Company Overview
World Wrapps is a restaurant and catering company that focuses on wraps. It was founded in 1996, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is http://worldwrapps.com.
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