At arenaflex, we're committed to delivering exceptional customer service and maintaining high productivity and quality levels in our Corporate and Institutional Banking Group. As a Lockbox Processor, you will play a vital role in scanning receivables payments and entering invoice information for our clients. This entry-level position requires attention to detail, the ability to perform repetitive tasks, and meeting deadlines in a team-oriented environment.
**About arenaflex**
arenaflex is a leading financial institution dedicated to providing innovative banking solutions to individuals, businesses, and governments. Our Corporate and Institutional Banking Group is a key component of our organization, and we're seeking a highly motivated and detail-oriented individual to join our team as a Lockbox Processor. With a strong focus on customer service, productivity, and quality, we're committed to delivering exceptional results and exceeding our clients' expectations.
**Responsibilities**
As a Lockbox Processor at arenaflex, your key responsibilities will include:
* Extracting remittances based on standard operating procedures and ensuring accuracy and attention to detail.
* Processing and/or reconciling transactions in accordance with established policies and procedures, maintaining high productivity and quality levels.
* Ensuring the appropriate materials, documentation, and capacity are available to complete transactions, confirming equipment is operational if applicable.
* Providing feedback on workflow and work received, identifying areas for improvement and implementing changes to enhance efficiency and productivity.
* Reviewing transactions and related documents, verifying work processes to ensure completeness, accuracy, and conformance to established service levels and applicable policies and procedures.
**Requirements**
To be successful in this role, you will need:
* No degree required; a high school diploma or GED is preferred.
* The ability to perform repetitive functions and meet deadlines, with a strong focus on attention to detail and accuracy.
* Basic ten-key skills and some machine operation may be required, with a willingness to learn and adapt to new technologies.
* Strong communication and teamwork skills, with the ability to work collaboratively with colleagues to achieve common goals.
**Nice-to-Haves**
While not essential, the following skills and qualifications would be beneficial in this role:
* Experience in a similar role or industry, with a strong understanding of banking and financial services.
* Proficiency in Microsoft Office, particularly Excel and Word.
* Familiarity with data entry software and systems.
* Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.
**Benefits**
As an arenaflex employee, you will enjoy a comprehensive benefits package, including:
* Medical/prescription drug coverage with a Health Savings Account feature.
* Dental and vision options.
* Employee and spouse/child life insurance.
* Short and long-term disability protection.
* 401(k) with arenaflex match, pension, and stock purchase plans.
* Dependent care reimbursement account.
* Back-up child/elder care.
* Adoption, surrogacy, and doula reimbursement.
* Educational assistance, including select programs fully paid.
* Robust wellness program with financial incentives.
* Paid maternity and/or parental leave.
* Up to 11 paid holidays each year.
* 8 occasional absence days each year.
* 15 to 25 vacation days each year, depending on career level and years of service.
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Lockbox Processor, you will have access to a range of training and development opportunities, including:
* On-the-job training and mentorship from experienced colleagues.
* Regular performance reviews and feedback to help you achieve your goals.
* Opportunities for career advancement and professional growth within the organization.
* Access to online training and development resources, including webinars, workshops, and e-learning courses.
**Work Environment and Company Culture**
arenaflex is a dynamic and inclusive organization, committed to creating a positive and supportive work environment. As a Lockbox Processor, you will work in a team-oriented environment, with a strong focus on collaboration, communication, and customer service. Our company culture is built on the following values:
* Customer Focus: We're committed to delivering exceptional customer service and exceeding our clients' expectations.
* Teamwork: We work collaboratively with colleagues to achieve common goals and support each other in our roles.
* Innovation: We're constantly looking for new and better ways to do things, with a focus on innovation and improvement.
* Integrity: We operate with integrity, honesty, and transparency in all our interactions and decisions.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for customer service and a strong work ethic, we encourage you to apply for this exciting opportunity. To apply, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
Apply Now
Apply Now