At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a leading innovator in the industry, we're seeking an exceptional Pega CDH Developer to join our team of experts. If you're passionate about harnessing the power of customer decisioning and have a proven track record of delivering cutting-edge solutions, we want to hear from you.
**About arenaflex**
arenaflex is a forward-thinking organization that's dedicated to empowering businesses to make informed decisions that drive growth and success. With a strong focus on innovation and customer-centricity, we're constantly pushing the boundaries of what's possible in the world of customer decisioning. Our team of experts is passionate about delivering solutions that make a real impact, and we're looking for like-minded individuals to join our journey.
**Job Description**
We're seeking an experienced Pega CDH Developer to join our team on a 100% remote basis for a minimum of 6 months. As a key member of our team, you'll be responsible for designing, developing, and implementing business processes, strategies, and rules using Pega CDH v8.8. Your expertise will be instrumental in helping us deliver innovative solutions that drive customer engagement and loyalty.
**Key Responsibilities**
* Design, develop, and implement business processes, strategies, and rules using Pega CDH v8.8
* Lead the design, elaboration, and implementation of business processes, strategies, rules, analytical models (Adaptive, Predictive, VBD), Alert Designer, Action & Offer Management life cycle, Propensities, Scoring and Modeling (CAR and so on), Customer interaction history, Profiles, Journeys, identification and matching
* Develop and maintain class structure/hierarchy/use case design and data model to extend Pega framework(s)
* Create new treatment groups, classes, properties, data elements within Pega
* Evaluate the impact of change requests to logic and update the design document as necessary
* Build and update Decisioning components (decision table, scorecard, filter, strategy set, switch, and ranking), update Decisioning strategies and design
* Develop custom systems integration solution components as dictated by business requirements
* Apply design principles of decisioning strategies, Next Best Action, and Predictive analysis
* Integrate with APIc (Azure) and other secure file transfer technologies
* Collaborate with cross-functional teams to deliver solutions within a structured time frame
* Perform deployment and code-merge activities
* Work with business and technology teams to ensure seamless integration and deployment
**Essential Qualifications**
* Certified Pega Decisioning Consultant (CPDC) with strong Decisioning expertise
* Minimum 3 years of experience working with Pega CDH v8.8
* Strong understanding of business processes, strategies, and rules
* Experience with Agile methodology and SAFe methodology
* Hands-on testing experience within Pega 8.x platform(s)
* Good communication and collaborative skills
* Experience working with offshore teams in an onshore/offshore support model
* Experience with GitHub, RTC, and automation tools
**Preferred Qualifications**
* Minimum 3 years of experience working with PostgreSQL, Oracle, IBM DB2, and other database types
* 1-3 years of experience and working knowledge in SalesForce Marketing/Service cloud
* 1-3 years of experience and working knowledge in APIc (AWS), Benz (AWS), Braze (SaaS) technologies and authentication protocols
* Experience in IVR Technologies like AYAYA, CISCO, Chatbot, etc.
**Skills and Competencies**
* Strong understanding of Pega CDH v8.8 and its features
* Excellent problem-solving and analytical skills
* Strong communication and collaboration skills
* Ability to work in a fast-paced environment and meet deadlines
* Experience with Agile methodology and SAFe methodology
* Hands-on testing experience within Pega 8.x platform(s)
* Good working experience and skills required to apply design principles of decisioning strategies, Next Best Action, and Predictive analysis
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their skills. As a Pega CDH Developer, you'll have access to:
* Ongoing training and development opportunities
* Mentorship from experienced professionals
* Opportunities for career advancement and growth
* Collaborative and dynamic work environment
* Flexible working hours and remote work options
**Work Environment and Company Culture**
arenaflex is a remote-first organization that values flexibility, collaboration, and innovation. Our team is passionate about delivering solutions that make a real impact, and we're looking for like-minded individuals to join our journey. As a Pega CDH Developer, you'll be part of a dynamic team that's dedicated to excellence and customer satisfaction.
**Compensation, Perks, and Benefits**
We offer a competitive salary and benefits package, including:
* Competitive salary
* Comprehensive health insurance
* 401(k) matching program
* Flexible working hours and remote work options
* Ongoing training and development opportunities
* Collaborative and dynamic work environment
**How to Apply**
If you're passionate about harnessing the power of customer decisioning and have a proven track record of delivering cutting-edge solutions, we want to hear from you. Please submit your updated resume and a brief introduction, highlighting your relevant experience and skills. We can't wait to hear from you!
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