At blithequark, we are passionate about delivering exceptional customer experiences and are currently seeking bright, outgoing, and energetic individuals to join our growing claims department. As a Customer Service Claims Specialist, you will play a vital role in providing top-notch support to our customers, ensuring that their queries and concerns are addressed promptly and efficiently. If you are a highly motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
As a Customer Service Claims Specialist at blithequark, you will be responsible for answering internal and external phone and email inquiries, providing information and explanations on various levels of contract coverage and terms, and ensuring that our customers receive the best possible support. You will analyze information in Vehicle Service Contracts and claims systems to advise customers on the appropriate benefit amounts, request and distribute internal information to aid the Claims Adjudication Department, and manage workflow, process, and complete all requests and documents according to established procedures.
To be successful in this role, you will need to possess a minimum of a High School graduate or GED, strong organizational and customer service skills, and the ability to problem-solve and multitask. You must be detail-oriented with a high level of accuracy in data entry skills and maintain confidentiality of sensitive information. Excellent written and verbal communication skills are essential, with the ability to communicate effectively with contract holders, agents, dealers, internal staff, upper management, and customers.
At blithequark, we are committed to the growth and development of our employees. We offer paid training and upward mobility, with opportunities to learn and grow in your career. Our comprehensive training program will equip you with the skills and knowledge necessary to succeed in your role and beyond.
At blithequark, we pride ourselves on our dynamic and supportive work environment. We believe in empowering our employees to lead, drive change, and give back to their communities. Our company culture is built on the values of teamwork, integrity, and customer focus, and we are committed to creating a workplace where our employees can thrive.
We offer a competitive hourly rate of $20.50, with additional bonus and incentive opportunities. Our comprehensive benefits package includes paid training, 401(k) with company match, medical, dental, and vision insurance, voluntary life insurance, internet stipend, and a casual dress code. We also offer opportunities for career advancement and professional growth.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at blithequark. As a Customer Service Claims Specialist, you will play a vital role in providing top-notch support to our customers and contributing to the success of our company. Don't miss out on this opportunity to accelerate your career and join a dynamic and supportive team. Apply now to take the first step towards a rewarding and challenging career with blithequark.
blithequark is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together.
blithequark has been honored with multiple awards for being a great place to work and is growing rapidly. We are a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns. At blithequark, we embrace the entrepreneurial spirit, and you will play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.
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