At blithequark, our mission is to revolutionize the healthcare economy by providing high-quality, affordable care for all. We achieve this by helping employers restructure their healthcare benefits to offer clear incentives and data-driven insights, directing employees to higher-quality, lower-cost healthcare providers. The result is better health outcomes for patients and rewards for doctors who practice well, not just perform more procedures. Backed by top-tier venture capital firms, we're growing rapidly and seeking talented individuals to join our team.
We're looking for a Contract Customer Service Representative to engage with blithequark members, helping them find the right healthcare for their needs, understand how our program works, and assist them in getting their eligible claims paid. As a member of our team, you'll focus on providing exceptional support via phone, chat, and email. Our member services team acts as the voice of blithequark, so we're seeking someone passionate about helping people and proactive in solving problems. In this role, you'll become an expert on blithequark's product, operations, and the needs of our members.
To succeed in this role, you should have:
In addition to the above, you should:
While not required, the following qualifications are preferred:
To excel in this role, you should possess:
At blithequark, we're committed to helping our team members grow and develop in their careers. As a Contract Customer Service Representative, you'll have the opportunity to:
At blithequark, we value diversity, equity, and inclusion. We're committed to creating a work environment that is welcoming, inclusive, and supportive of all team members. As a Contract Customer Service Representative, you'll be working remotely, but you'll still be part of a dynamic and collaborative team. We offer:
The non-negotiable salary range for this position is $17-19/hour. Individual compensation will depend on a variety of factors, including qualifications, skills, and applicable laws. As a Contract Customer Service Representative at blithequark, you'll also have access to:
If you're passionate about delivering exceptional customer service and making a positive impact in the healthcare industry, we encourage you to apply for this exciting opportunity. As a Contract Customer Service Representative at blithequark, you'll be part of a talented team that is transforming the healthcare economy. Don't miss out on this chance to join a rapidly evolving startup and contribute to our mission to improve the healthcare system. Apply today and take the first step towards a rewarding and challenging career at blithequark.
To apply for this role, please submit your application through our website. We appreciate your interest in blithequark and look forward to reviewing your application. Please note that we will not be responding to inquiries about application status within the initial 5 days of applying.
blithequark is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
blithequark is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
Our recruiters use blithequark.com email addresses exclusively. We do not post open roles on Indeed, conduct interviews via text, instant message, or Teams, and we do not ask candidates to download software, purchase equipment through us, or provide sensitive information such as bank account or social security numbers. If you have been contacted by someone claiming to be a blithequark recruiter or hiring manager from a different domain about a job offer, please report it as potential job fraud to law enforcement and to [email protected].
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