FedEx Logistics provides freight forwarding and import/export services to help companies reach global markets. The Customs Trade Agent is responsible for coordinating documentation for US Customs, ensuring compliance with regulations, and providing excellent customer service.
Responsibilities
- Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
- Provide impeccable customer service
- Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
- Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
- Maintain and keep current all shipment documentation in compliance with all record keeping requirements
- Adhere to all international importing regulations
- Work closely with other internal staff and departments to deliver high level of service to customers
- Process agency brokerage shipments
- Ensure all government and organizational policies are followed
- Performs other duties as assigned
Skills
- HS Diploma or GED required
- No industry experience required
- No work experience required
- Data entry/keyboard experience required
- Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
- Excellent communication skills, verbal and written
- Organizational Skills
- Inter-personal skills
- Handle high volume of work
- Handle time sensitive work
- Ability to work independently with minimum supervision
- Ability to use multiple systems and reference material
- Interact with internal staff, management of all levels, internal departments
- The shift for this position is 2nd shift, Mon-Fri 7pm-3:30am
- This role is variable remote, with some work from home opportunity and some in the office work, dependent on company policy
- Must be located within close proximity of Indianapolis, Indiana
- Currently offering a temporary $3.00/hr pay premium during a surge in volume, subject to removal with 30 days notice
- Mandatory overtime may be required during periods of high volume
- Additionally, working on company-recognized holidays may be necessary
Benefits
Company Overview
FedEx Logistics plays a key role within the FedEx portfolio with its comprehensive suite of integrated logistics solutions. It was founded in 1973, and is headquartered in Memphis, Tennessee, USA, with a workforce of 5001-10000 employees. Its website is https://careers.fedex.com/logistics.
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