Softchoice is a software-focused IT solutions and services provider that helps organizations be agile and innovative. As a Commercial Inside Sales Client Advisor, you will manage customer accounts, partner with Field Account Executives, and explore upselling opportunities while navigating the technology landscape.
Responsibilities
- Responsible for the day-to-day Account Management of our customers
- Partner and support Field Account Executives to deliver an exceptional customer experience
- Help customers choose from multiple contracts and purchasing options
- Look for cross-sell/upsell opportunities for our customers
- Diversify and grow an active book of business
- Work with many technology vendors, partners, and specialists to assist your customers navigate the technology landscape
Skills
- 1 to 3 years of sales, retail, or account management experience
- Analytical and strategic, finding unique approaches to hitting your sales goals
- Passion for learning the ever-changing world of enterprise technology
- Requirement to follow a USA holiday schedule
- Ability to manage competing priorities from multiple stakeholders
- Not afraid to break ground on new relationships and overcome challenges with customers
- An effective, metric-driven salesperson with a proven track record of success
Benefits
- Comprehensive benefits from day one of employment.
- 2 paid volunteer days per year to give back to a cause of their choice.
Company Overview
- Softchoice provides technology services and solutions for people to be engaged, connected, and creative at work. It was founded in 1989, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.softchoice.com.