American Express is a company with a long history of innovation and commitment to its customers. In this role, you will advance the adoption of Amex debit capabilities, develop documentation for processes, and manage relationships with external debit partners while collaborating across various teams within the organization.
Responsibilities
- Advance adoption of Amex debit capabilities
- Develop thorough documentation regarding adoption dependencies and operationally sustainable processes to ensure consistent results
- Manage adoption validation process
- Create and expand relationships with key external debit partners
- Collaborate broadly, sharing thought-leadership regarding US debit norms, roadmap and interoperability considerations
- Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams
- Maintain current knowledge about the payment services industry, debit and U.S. market trends, new & existing technologies, products & services
Skills
- 1+ year experience in the processing, acquiring, and routing of U.S. debit cards
- Sound analytical, problem-solving, data analysis, and project management skills
- Strong work ethic and organizational ability, with high level of intellectual curiosity, initiative, drive, and attention to detail
- Demonstrated ability to guide, contribute, and execute strategies to deliver outcomes aligned to business goals in matrixed organizations
- Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners
- Track record of leading through change, leading and producing results with or without authority
- Excellent communication and interpersonal skills, with the ability to articulate and illustrate complex issues in a simple, non-technical manner
- Potential travel required within U.S. (~10%)
- Bachelor's degree or equivalent industry experience required
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Company Overview
We provide healthcare solutions. It was founded in 1980, and is headquartered in Vienna, Wien, AUT, with a workforce of 51-200 employees. Its website is https://www.amex-vienna.at/.
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