Student and Faculty Support Services Librarian (Part-Time Temporary)
About the position Responsibilities • Provide consultative research help to students and faculty via live chat, phone, email, and web-based consultations. • Monitor reference request systems and assist users with research assignments and library services. • Develop online instructional content such as FAQs, guides, and videos. • Process resource sharing requests from Empire users and other libraries. • Assist with projects like link checking and metadata creation for the institutional repository. • Provide instruction and assistance related to research and library services to individuals and small groups. • Deliver research services to global users through the Ask Us 24/7 chat service. Requirements • Bachelor's Degree from a regionally accredited US university or comparable non-US university. • Experience providing research support to students and faculty using various delivery methods. • Experience with library resources such as discovery systems and subject databases. Nice-to-haves • Master's Degree, preferably in Library Science. • Experience working in library systems from the staff perspective. • Experience teaching or presenting library or research concepts. • Knowledge of best practices in online reference. • Experience providing in-depth research support services in multiple academic disciplines. Benefits • NYS health insurance • Free dental and vision insurance • Competitive retirement options • Generous vacation, sick, and holiday accruals • Strong emphasis on work-life balance • Professional development activities for staff