Senior UX Designer
About the Role: As a Sr. UX Designer, you will be instrumental in shaping the user experience for our conversational commerce platform - DoubleTick.io . This role requires a strategic mindset, a passion for creating elegant, intuitive digital experiences, and an ability to transform complex user needs into seamless, effective interactions. The Challenge In this fast-paced startup environment, you will craft engaging and high-converting solutions that cater to businesses in over 140 countries. You'll own the end-to-end UX design process, working closely with product managers, developers, and stakeholders to transform complex problems into elegant solutions. What You'll Create Lead UX strategy and design process for new and existing features Simplify complex workflows into intuitive interfaces Maintain design system that ensure consistency across products Create high-impact user experiences that drive growth Pioneer AI-enhanced design workflows Build compelling prototypes and high-fidelity designs Your Superpowers 4-5 years of UX design experience in SaaS or e-commerce Strong expertise in user-centered design and usability principles Proficiency in Figma and advanced prototyping Experience with mobile-first applications (iOS and Android) Strong problem-solving and communication skills Portfolio showcasing end-to-end UX process and impact Experience with AI tools such as GPT, Claude and Builder.io for design workflows The Team Join a group of innovators who: Move fast and solve complex problems Embrace new technologies and methods Value collaboration and open feedback Focus on impact and user success Champion diverse perspectives Why This Matters Our tools power thousands of businesses, from small retailers to global brands. Your work will directly impact how businesses connect with their customers, making commerce more personal and effective through WhatsApp. The Opportunity Shape products used by 7000+ businesses across 140+ countries Work with a fast-growing, well-funded startup Define the future of conversational commerce Experiment with cutting-edge AI tools and technologies Create solutions that make a real difference About Us: Since 2017, we've grown to a 100+ member organization empowering businesses with scalable personal commerce solutions on WhatsApp. Backed by Silicon Valley investors, Info Edge Ventures, and BEENEXT Asia, we're headquartered in Mumbai, India. Our Products: QuickSell - QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsAppthrough assisted personal commerce. Today over 7000+ businesses from 109+ countries all over the world use QuickSell to accelerate the process of sharing complete and accurate product information with customers and various business stakeholders with objectives like dynamic product showcase and ordering booking over WhatsApp. DoubleTick - DoubleTick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlockWhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloging, chatbots, and role-based access. Some of the brands powered by DoubleTick include GRT Jewellers, Raheja Developers, Sabyasachi, TarunTahiliani, ICRABVC Logistics, RS Brothers, Manepally Jewellers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Prima Art, Siroya, SabyaSachi, etc If you're passionate about creating impactful UX solutions and thrive in a high-growth startup environment, we'd love to hear from you!