[Remote] Representative, Customer Service - Skilled
Note: The job is a remote job and is open to candidates in USA. Aston Carter provides world-class corporate talent solutions and is seeking a Customer Service Specialist to support surgery product usage and billing in a fast-paced medical device environment. The role involves validating product usage, processing orders, resolving billing issues, and collaborating with hospital billing teams and sales representatives. Responsibilities • Validate product usage • Process orders • Resolve billing issues • Collaborate with hospital billing teams and sales reps Skills • Experience in customer service roles • Detail-oriented • Excel-savvy • Ability to thrive in customer-facing roles • Experience with ERP systems • Strong communication skills • Ability to validate product usage • Ability to process orders • Ability to resolve billing issues • Ability to collaborate with hospital billing teams and sales reps Benefits • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Company Overview • Aston Carter is a staffing and recruiting company providing risk and compliance services. It was founded in 1997, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is Apply tot his job