Remote Liability & Auto Claim Adjuster (Chicago Region Preferred)

Overview Position Title: Multi-Line Claim Specialist Location: Remote – Reporting to Chicago, IL Region (Chicago-area candidates preferred) Schedule: Monday–Friday, 8:00 AM–4:30 PM CT Compensation: $75,000–$85,000 annually Build Your Career With Purpose at CCMSI At CCMSI, we don’t just process claims—we support people. As a leading Third Party Administrator (TPA) and a certified Great Place to Work® , we’re an employee-owned company focused on service, stability, and growth. Our employee-owners are empowered to make an impact, supported by manageable caseloads, strong training programs, and genuine collaboration. Job Summary The Multi-Line Claim Specialist is responsible for investigating and adjusting complex Auto and General Liability claims, including those involving municipalities and other public entities, across multiple jurisdictions. You’ll manage a multi-account desk serving diverse clients nationwide, ensuring accurate evaluations, fair resolutions, and adherence to CCMSI’s corporate claim standards and client expectations. This advanced role is designed for experienced examiners seeking continued professional development, with the potential to grow into leadership or supervisory positions. Responsibilities • Investigate, evaluate, and adjust Auto and General Liability claims in accordance with established procedures, laws, and regulations. • Establish and adjust reserves within assigned authority levels. • Review and approve medical, legal, and property-related invoices for accuracy and relevance. • Negotiate settlements and resolve disputes in line with state laws, client guidelines, and CCMSI claim handling standards. • Coordinate communication between clients, claimants, and other involved parties throughout the claim lifecycle. • Identify and pursue subrogation opportunities when appropriate. • Maintain accurate claim documentation and timely diary updates. • Provide notice to excess/reinsurance carriers when required. • Ensure compliance with Corporate Claim Standards and client-specific handling instructions. Required Qualifications • Minimum of 10 years’ experience handling multi-line claims (Auto and General Liability). • Strong analytical, investigative, and negotiation skills. • Ability to manage competing priorities in a fast-paced, client-driven environment. • Proficiency in Microsoft Office products (Word, Excel, Outlook). • Adjuster’s license required in all applicable jurisdictions (contiguous 48 states). Preferred • Experience handling municipality or public entity claims. • Bachelor’s Degree and/or professional designations (AIC, ARM, CPCU). How We Measure Success • Timely and compliant claim closures. • Client satisfaction and retention. • Accuracy of documentation and adherence to corporate claim standards. What We Offer • 4 weeks PTO + 10 paid holidays in your first year • Medical, Dental, Vision, Life, and Disability Insurance • 401(k) and Employee Stock Ownership Plan (ESOP) • Internal training and advancement opportunities • A supportive, team-based work environment Compensation & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Our Core Values At CCMSI, We Believe In Doing What’s Right—for Our Clients, Our Coworkers, And Ourselves. We Look For Team Members Who • Act with integrity • Deliver service with passion and accountability • Embrace collaboration and change • Seek better ways to serve • Build up others through respect, trust, and communication • Lead by example—no matter their title We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you. #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #ClaimsJobs #RemoteJobs #InsuranceCareers #ChicagoJobs