Remote Front-End Specialist, Specialty

Job Description Only considering candidates in the state of Michigan, Pennsylvania, Texas, Arizona, and Florida Job Summary Responsible for data entry/review and clerical duties specific to those Front-End functions allowed to be performed without a Pharmacy Tech certification/license. Assists in Back End efforts such as Picking, Packing and Manifesting based on business need. Job Responsibilities • Specialist Front End is a non-registered and/or non-licensed position. • Performs tasks but not limited to: image indexing, data entry/review and clerical duties, AE report filing. • May be responsible for stocking non-pharmaceutical products where allowed by pharmacy • regulations. • May assist with department training and new hire support. • Other responsibilities as judgement or necessity dictate. About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. External Basic Qualifications • High School diploma from an accredited school or equivalent GED • 1 year of work experience in a healthcare, specialty pharmacy, PBM and/or call center setting • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction • Basic knowledge of and skills using MS Windows, MS Office Suite and/or similar operating/software programs • Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential manner Preferred Qualifications • Must have an active pharmacy technician license or certification as required by state Board of Pharmacy • Experience in call center or customer service work environment • Experience in escalation/resolution with successfully applying de-escalation techniques We will consider employment of qualified applicants with arrest and conviction records. An employee in this position can expect an hourly rate between $15.00 to $20.00. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits. #VHDEI Apply tot his job