[Remote] Customer Support Specialist
Note: The job is a remote job and is open to candidates in USA. QuoteIQ is seeking a dedicated and friendly Customer Support Representative to join their team on weekends. This part-time role involves providing customer support for their CRM platform, assisting users with questions, troubleshooting issues, and documenting common problems to improve support resources. Responsibilities Provide responsive, friendly customer support via chat, email, and occasional phone calls during weekend hours Assist users with questions, troubleshoot issues, and help them navigate our CRM features Document common issues and work with our team to improve our support resources Skills Previous customer service experience is a plus, especially in a tech or SaaS environment Comfortable learning and explaining software tools Strong communication skills and a problem-solving attitude Company Overview Fastest growing CRM for home & field service businesses. Mobile-first platform built by contractors, for contractors. $20M valuation. It was founded in 2022, and is headquartered in Savannah, Georgia, USA, with a workforce of 11-50 employees. Its website is