Pre-Licensing Training Agent - Remote Opportunity with Competitive Salary and Comprehensive Benefits

Join the Teleperformance Team as a Pre-Licensing Training Agent - Remote Embark on a rewarding career journey with Teleperformance, a global leader in digital business services! We are seeking highly motivated and enthusiastic individuals to join our team as Pre-Licensing Training Agents, working remotely from the comfort of their homes in Florida. As a Pre-Licensing Training Agent, you will play a crucial role in supporting our clients and policyholders, while also having the opportunity to grow and develop your skills in a dynamic and supportive environment. About Teleperformance Teleperformance is a global, digital business services company that delivers innovative solutions to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to make a positive impact on our communities, clients, and the environment. At Teleperformance, we believe in investing in our employees' futures and providing them with the tools and resources they need to succeed. If you're looking for a career and not just another job, Teleperformance is the perfect place for you! Become a Licensed Insurance Agent with Teleperformance Are you interested in becoming a licensed insurance agent? Teleperformance offers a comprehensive 5-day paid training program to help you prepare for the State Insurance Exam. You'll receive: Paid training to help you prepare for the State Insurance Exam Study materials and support from experienced trainers Coverage of the cost and scheduling of your state exam Guidance and support in obtaining your license in the 50 states/territories we operate in Benefits of Working with Teleperformance As a Teleperformance employee, you'll enjoy a range of benefits, including: Competitive salary with opportunities for growth and advancement Full benefits package, including medical, dental, vision, and 401k Paid time off and employee wellness programs Opportunities for career growth and professional development A dynamic and supportive work environment Responsibilities As a Pre-Licensing Training Agent, your key responsibilities will include: Resolving complex consumer issues and advising first-level representatives on high-level issues Assisting policyholders with billing questions and concerns Providing support to policyholders with policy changes and recommendations Using excellent decision-making skills and innovation to resolve issues and respond to consumer concerns Adhering to company and departmental guidelines Qualifications To be successful in this role, you'll need: A minimum of 6 months of customer service experience To be over 18 years of age A high school graduate or GED The ability to type 25 wpm Comfort with desktop computer systems Proven oral and written communication skills Logical problem-solving skills and organization and work prioritization skills Availability to work various shifts The ability to use Windows operating systems Work from Home Requirements To work from home with Teleperformance, you'll need: A reliable internet connection with a minimum subscribed download rate of 12.0 Mbps and a minimum subscribed upload rate of 3.0 Mbps No packet loss and ping under 50ms A clean and quiet workspace Our Culture and Values At Teleperformance, we're committed to creating a work environment that is conducive to happiness and a healthy work-life balance. We believe in: Valuing and supporting our employees Fostering a culture of inclusion and diversity Providing opportunities for growth and development Encouraging creativity and innovation Why Join Teleperformance? By joining Teleperformance, you'll become part of a global team that is passionate about delivering exceptional customer experiences. You'll have the opportunity to: Grow and develop your skills in a dynamic and supportive environment Work with a diverse and talented team of professionals Make a positive impact on our clients and communities Enjoy a range of benefits and perks Conclusion If you're looking for a rewarding and challenging career opportunity, we encourage you to apply for this exciting role as a Pre-Licensing Training Agent - Remote with Teleperformance. With our comprehensive training program, competitive salary, and benefits package, you'll have the tools and resources you need to succeed. Don't miss out on this opportunity - apply now! Apply for this job