Pharmacy Technician - Remote Worcester, MA
About the position The Pharmacy Technician role at UnitedHealth Group involves providing operational support to the Prescription department while working in a community-based, multi-specialty organization. This position emphasizes improving patient care quality and experience through effective communication and management of prescription requests. The role includes a combination of remote work and on-site training in Worcester, MA, with a focus on delivering value-based care. Responsibilities • Performs assigned duties as directed by the prescription specialist supervisor • Interacts effectively and professionally with all location departments at Reliant Medical Group • Interacts effectively and professionally with all patients, prescribers, payors, and pharmacies related to prescription requests • Develops proficiencies in utilization of Epic • Works independently and handles multiple tasks • Greets patients over the telephone to ensure prompt service for patient needs • Performs computer entry of prescription information including patient search, prescriber search, drug selection, prescription interpretation, and chart review • Accurately reviews and processes e-prescriptions, faxed prescriptions, my-chart renewals, and patient calls • Accepts customer, insurance, and prescription information required to process new and refill prescriptions • Communicates any issues which may delay the prescription to the patient • Works directly with the prescription specialist supervisor to coordinate the resolution for the patient • Assists with maintaining the prescription pool and managing open encounters • Follows all asset protection and personal safety guidelines as outlined in the department Policy and Procedures • Responsible for obtaining correct Prior Authorizations forms and completing prior authorizations for medications not covered by patient's insurance. Requirements • High School Diploma/GED (or higher) • Current unencumbered Pharmacy Technician license in the State of Massachusetts • 1+ years of retail Pharmacy Technician experience • Physical health sufficient to meet the ergonomic standards and demands of the position. Benefits • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays • Medical Plan options along with participation in a Health Spending Account or a Health Saving account • Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage • 401(k) Savings Plan • Employee Stock Purchase Plan • Education Reimbursement • Employee Discounts • Employee Assistance Program • Employee Referral Bonus Program • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Apply tot his job