Introduction to Teleperformance and the Opportunity
Teleperformance, a global leader in customer service solutions, is seeking an exceptional leader to fill the role of Vice President of Business Development for the Insurance industry. This executive-level position offers a unique opportunity for emerging leaders to leverage their sales expertise and drive business growth in a dynamic and rapidly evolving industry. As a Vice President of Business Development, you will be responsible for developing and executing strategic sales plans, identifying new market opportunities, and building strong relationships with clients and stakeholders.
About the Role
As a Vice President of Business Development for the Insurance industry, you will be the driving force behind the growth and expansion of our insurance vertical. Your primary objective will be to identify and pursue new business opportunities, develop strategic partnerships, and deliver exceptional results that exceed client expectations. You will be working closely with cross-functional teams, including sales, marketing, and operations, to ensure seamless execution of business development plans and strategies.
Key Responsibilities
- Engage targeted accounts to identify new markets and opportunities within the Insurance industry, with a focus on claims and collections
- Develop and execute a comprehensive business plan, including goals, key actions, targets, and measures of success
- Direct the implementation of end-to-end business development plans, ensuring alignment with organizational objectives and client needs
- Collaborate with the Bid/Proposal team to generate presentations and proposals for client delivery
- Establish and maintain strong relationships with clients, ensuring delivery of committed results and exceptional customer experience
- Utilize and manage the TP CRM system, Salesforce, to track sales activities, opportunities, and client interactions
- Uphold and promote Teleperformance core values, norms, standard operating policies, and procedures
First-Year Objectives
In your first year as Vice President of Business Development, you will be expected to achieve the following objectives:
- Design a business development strategy to engage identified target list based on assigned accounts
- Qualify 12 opportunities per year, with a focus on high-value and strategic accounts
- Build confidence and trust with new and current accounts through close partnerships and outstanding delivery
- Engage with customers in a consultative way, understanding their value proposition and designing solutions that enable improved business outcomes
- Optimize internal relationships with Sales Support and Client Services, ensuring seamless collaboration and alignment
Requirements for Success
To succeed in this role, you will need to possess the following qualifications and skills:
- Bachelor's degree or above, preferred
- 8+ years of successful enterprise sales experience selling into the Insurance industry, with a focus on Property and Casualty and Life and Annuity
- Good understanding of CX-related digital technologies, with digital transformation experience a plus
- Strong negotiation and business management skills, with the ability to drive results and achieve targets
- Analytical thinking, proactive attitude, and strong written and oral communication skills
- Extensive experience selling and presenting to high-level decision-makers, including C-level Executives
- Excellent interpersonal skills and teamwork mindset, with the ability to build strong relationships and collaborate with cross-functional teams
- Highly detailed-oriented, with the ability to work under tight deadlines and manage multiple priorities
Leadership Competencies
As a leader at Teleperformance, you will be expected to embody the following competencies:
- Smart and Decisive with Data, with the ability to drive insights and inform business decisions
- Transformational Leader, with empathy, emotional intelligence, and resilience
- Agile Mindset, with the ability to adapt to changing circumstances and priorities
- Global Thinker, with a deep understanding of the global market and its implications for business growth
- Innovative and Creative, with the ability to think outside the box and develop new solutions
- Purposeful and Impactful, with a focus on delivering results and driving business outcomes
- A True Partner, with the ability to build strong relationships and collaborate with clients and stakeholders
- Authentic and Connected Leader, with a strong sense of self-awareness and emotional intelligence
- Infinite Learner, with a commitment to ongoing learning and professional development
- Digitally Smart, with a deep understanding of digital technologies and their applications in business
Why Join Teleperformance?
At Teleperformance, we offer a unique and dynamic work environment that is designed to support your growth and success. As a member of our team, you can expect:
- A competitive salary and benefits package, with opportunities for professional development and growth
- A collaborative and supportive work environment, with a focus on teamwork and camaraderie
- Opportunities for ongoing learning and development, with access to training and education programs
- A dynamic and rapidly evolving industry, with opportunities for innovation and creativity
- A global perspective, with opportunities to work with clients and stakeholders from around the world
- A commitment to diversity and inclusion, with a focus on building a diverse and inclusive workforce
Our Culture and Values
At Teleperformance, we are committed to building a culture that is supportive, inclusive, and empowering. Our core values include:
- A focus on customer satisfaction, with a commitment to delivering exceptional results and experiences
- A culture of innovation and creativity, with a focus on developing new solutions and approaches
- A commitment to diversity and inclusion, with a focus on building a diverse and inclusive workforce
- A focus on teamwork and collaboration, with a commitment to building strong relationships and partnerships
- A commitment to ongoing learning and development, with a focus on supporting the growth and success of our employees
Conclusion
If you are a motivated and results-driven sales leader, with a passion for the Insurance industry and a commitment to delivering exceptional results, we encourage you to apply for this exciting opportunity. As a Vice President of Business Development at Teleperformance, you will have the chance to drive business growth, build strong relationships, and deliver exceptional results in a dynamic and rapidly evolving industry. Don't miss out on this opportunity to join our team and take your career to the next level.
How to Apply
To apply for this role, please submit your application through our website. We look forward to hearing from you and exploring how you can contribute to our success.
Important Notes
Teleperformance does not accept candidate submissions from unsolicited third parties, such as recruiters or headhunters. Such applications will not be given due consideration, and no contractual association shall be established through such submissions.
We are an equal opportunities employer, committed to building a diverse and inclusive workforce. We welcome applications from candidates of all backgrounds and lifestyles.
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