About the position
Responsibilities
• Open and close meeting rooms, event spaces, and maintain building security cooperatively with Public Safety.
• Perform room set-ups and take-downs for events and programs including tables, linens, chairs, podiums, coat racks, staging, and other furnishings (repeated heavy lifting required).
• Set-up and troubleshoot with audio-visual equipment (projectors, laptops, sound cords, VGA/HDMI cords, microphones, speakers, etc). Specific training will be provided.
• Represent the University of Michigan-Dearborn in a professional and courteous manner, providing a positive experience throughout the University of Michigan-Dearborn.
• Respond quickly and appropriately to guest requests, complaints, inquiries, and needs arising in campus facilities and during events.
• Attend scheduled staff or other assigned meetings.
• Keep precise records of all transactions and situations.
• Maintain a safe, clean, and organized work environment.
• Ensure guest, customer, staff, and building safety, security, and cleanliness. Assist with building evacuations, as needed.
• Act in accordance with, and enforce, all University and department policies and procedures.
• Other duties as assigned by supervisor and the UUE Building Managers.
Requirements
• Current degree-seeking student enrolled at UM-Dearborn, enrolled at least part-time.
• Minimum cumulative GPA of 2.5 and must maintain GPA during employment.
• Lack of judicial or honors offenses.
• Excellent communication skills (written, verbal, and interpersonal).
• Knowledge of University of Michigan-Dearborn and surrounding community.
• Possess good organizational skills, initiative, attention to detail, and positive attitude.
• Desire to assist others and provide excellent customer service as an individual and as part of a team.
• Demonstrate professional etiquette in person and on the phone in all interactions.
• Able to make sound decisions and work independently at times.
• Able to lift/move 50 lbs. or more repeatedly.
• Able to work flexible schedule. Available shifts vary: days, nights, weekends.
• Able to work for an entire semester; prefer commitment of at least two semesters.
• Hiring now for fall semester, so students need to be enrolled or a new student for Fall 2025.
• Must be available to attend training and begin work week of August 18, 2025.
Nice-to-haves
• Work-study students preferred, but work study is not required. Applicants should note in their cover letter if they are eligible for work-study as part of their financial aid package.
• Must be able to work at least 10-12 hours a week, with a consistent schedule during the academic year.
• Position requires repeated physical movement of self, furniture, and equipment in a fast paced environment.
• Multiple positions are available depending on students' availability and scheduling.
• Some potential of July 1 start date, but most hires will start the week of August 18, 2025. Please note your preference in your cover letter.
Benefits
• Background checks will be performed in compliance with the Fair Credit Reporting Act.
• The University of Michigan is an equal employment opportunity employer.
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