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Posted Apr 10, 2026

UA Associate - Middle Markets

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Zurich North America is currently hiring a UA Associate to join the MMC P&C team. In this role, you will support experienced Underwriters in reviewing and analyzing risks while applying your research and analytical skills to assess risk and grow your career. Responsibilities - Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination - Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies - Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products - Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager - Working collaboratively with assigned underwriters - Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills Skills - Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area - Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area - High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area - Knowledge of data collection and analysis - Microsoft Office experience - Insurance industry knowledge - Knowledge of processing, rating and policy management systems used in the insurance industry - Strong verbal and written communication skills - Superior skills in relationship building, active listening with customers and coworkers - Customer service experience - Enjoys working with details and providing accurate data in a timely manner - Self-directed to meet deadlines - Multi-tasking skills - 5% Travel Benefits - Short-term incentive bonus of 5% - Competitive pay and comprehensive benefits for employees and their families Company Overview - Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group. It was founded in 2016, and is headquartered in Schaumburg, Illinois, USA, with a workforce of 5001-10000 employees. Its website is https://www.zurichna.com.