Rental Consulting is hiring for a Data Entry & Call Support Specialist to support operations for one of the fastest-growing entertainment platforms — TikTok. This full-time, remote position combines data entry tasks with light phone-based customer assistance, offering a competitive rate of $30/hour. The ideal candidate will assist with processing user reports, updating support logs, verifying account data, and delivering basic customer guidance over phone and digital channels. This is a perfect role for individuals who are tech-savvy, detail-oriented, and able to handle structured workflows from home. Key Responsibilities - Accurately input user feedback, support tickets, and case resolutions into internal databases. - Respond to customer calls and assist with account access issues, data verifications, and general questions. - Cross-reference data between user reports and platform guidelines. - Maintain accurate call and case notes for internal recordkeeping. - Flag and escalate complex issues to team leads or platform partners. - Organize and maintain digital documentation of reports and resolutions. - Meet daily accuracy, quality, and call-response standards. Requirements - High school diploma or equivalent required. - At least 1 year of experience in customer support, call handling, or data entry roles. - Comfortable with phone-based interaction in a remote environment. - Familiarity with social media platforms, especially TikTok, is a plus. - Strong attention to detail and ability to work independently. - Proficiency with spreadsheets, customer databases, and CRM tools. - Reliable high-speed internet connection and home workspace. What We Offer - $30 per hour with direct deposit. - Full-time, fully remote position with training provided. - Exposure to social media support workflows and systems. - Growth path into moderation, content review, or senior support roles. - Supportive and diverse team environment with real-time coaching. Rental Consulting is a remote-first consulting company that powers back-office operations, data services, and customer support for clients across digital industries. We value precision, data integrity, and professional development in every role. Apply Job!