◆Posted Oct 10, 2025

Temporary Customer Service Representative - Hybrid Working Opportunity with blithequark for an Immediate Start

Join blithequark's Dynamic Customer Service Team in Sheffield

blithequark is seeking a highly skilled and motivated Customer Service Representative to join their team in Sheffield on a temporary basis, initially for 8 weeks. This is an exceptional opportunity to work with a well-established company, enjoy hybrid working, and benefit from a market-leading pay rate.

About the Role

As a Customer Service Representative at blithequark, you will be the primary point of contact for customers, providing timely and professional support to ensure their needs are met. This is a fantastic chance to develop your skills, gain experience, and make a positive impact on the customer experience.

Key Responsibilities

Respond to customer inquiries via phone, email, or chat in a timely and professional manner, providing accurate and helpful information.
Provide detailed information about products, services, and company policies to customers, addressing their queries and concerns.
Process orders, handle returns, and resolve customer complaints in a fair and efficient manner.
Escalate complex issues to the relevant department or supervisor, ensuring prompt resolution and minimizing customer dissatisfaction.
Maintain accurate records of customer interactions and transactions, using CRM software to update customer information and track interactions.
Contribute to a positive and supportive team environment, collaborating with colleagues to achieve customer service goals and share best practices.

Essential Skills and Experience

To succeed in this role, you will need:

Excellent communication and interpersonal skills, with the ability to engage with customers and colleagues effectively.
Strong problem-solving abilities and a customer-centric approach, with a focus on resolving issues promptly and fairly.
Proficient in using computers and common software applications, including CRM systems and Microsoft Office.
Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
A minimum of 2 years' experience in a customer service role, although not essential if you have a positive attitude and willingness to learn.

What We Offer

blithequark is committed to providing a supportive and inclusive work environment that fosters growth and development. As a Customer Service Representative, you will enjoy:

A market-leading pay rate, competitive with industry standards.
Hybrid working, offering the flexibility to work from home or in the office, depending on your preferences and needs.
Opportunities for career growth and professional development, with training and support to help you succeed.
A collaborative and dynamic team environment, with a focus on teamwork and mutual support.
A range of benefits and perks, including access to employee discounts, recognition programs, and social events.

Company Culture and Values

At blithequark, we pride ourselves on our customer-centric approach, commitment to excellence, and passion for innovation. Our company culture is built on a foundation of respect, empathy, and teamwork, with a focus on creating a positive and inclusive work environment. We value diversity, promote equality, and strive to make a positive impact on our customers and the wider community.

Why Join blithequark?

By joining blithequark as a Customer Service Representative, you will become part of a dynamic and forward-thinking organization that is shaping the future of customer service. You will have the opportunity to develop your skills, gain experience, and make a real difference in the lives of our customers. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

How to Apply

If you are ready to take your customer service career to the next level and join a talented team at blithequark, please get in touch ASAP. We are looking for candidates with a minimum of 2 years' experience in customer service who are available to start within 1 week. To apply, simply click the link below to register your interest and submit your application.

Apply Now

We look forward to hearing from you and discussing this opportunity further.