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Role Description
This role involves overseeing the design, delivery, and ongoing management of enterprise e-Learning programs.
- Ensure that e-learning content, platforms, and operations run smoothly at scale.
- Contribute to the future roadmap for how digital learning evolves across the employee lifecycle.
- Optimize today’s experience while shaping tomorrow’s.
- Broaden your impact by taking on additional development experiences across the Talent Delivery & Governance portfolio.
- Work remotely in the continental U.S. with occasional business travel.
- Individuals within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.
- Relocation assistance is available for this position.
Qualifications
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree.
- 4 years of project and/or program management experience including experience defining a new program.
- Proficient experience in Principles of Project, Program or Portfolio Management.
- Proficient knowledge of program efforts management tools and methodologies.
- Understanding of risk management policies and procedures.
- Proficient experience in USAA’s change management methodology or similar industry change management methodology.
Requirements
- Proven experience managing learning or development programs across multiple phases of the learning lifecycle.
- Passion for designing learner-centric experiences that are scalable and measurable.
- Proven experience leading efforts to streamline and standardize learning delivery.
- Ability to design and implement program frameworks and operational processes that support high-quality repeatable learning experiences across business units.
Benefits
- Comprehensive medical, dental and vision plans.
- 401(k) and pension plans.
- Life insurance and parental benefits.
- Adoption assistance.
- Paid time off program with paid holidays plus 16 paid volunteer hours.
- Various wellness programs.
- Career path planning and continuing education assistance.
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