Senior Product Designer

Great Question is the all-in-one customer research platform for understanding your customers. Run interviews, surveys, and prototype tests while using AI to analyze it all in one place.

We’re a well-funded, seed-stage startup backed by Y Combinator and Funders Club, working with some of the most innovative companies in the world like Gusto, Experian, Canva & Brex.

We’re post product-market-fit but pre-Series A: the perfect time for an ambitious operator to join a fast growth startup.

As a Senior Product Designer at Great Question, you will play a pivotal role in leading the design of comprehensive product areas. The work will include a balance of tactical improvements to existing experiences, larger re-designs of existing experiences, and designs for net new capabilities.

This role requires a deep understanding of user experience principles, design taste, product sense, research aptitude, and the ability to work collaboratively across teams to deliver elegant and effective solutions to customer problems that drive our business forward.

• Lead the design of complex features and products from concept to launch

• Collaborate with product managers to define product strategy and requirements

• Conduct user research and usability testing to evaluate design decisions

• Create high-fidelity prototypes and design specifications

• Present design solutions to stakeholders and articulate design decisions

• Contribute to the design system and establish design patterns

• 5+ years of experience in product design

• Strong portfolio demonstrating end-to-end product design

• Excellent communication and presentation skills

• Strong understanding of user-centered design principles

• Proficiency in design and prototyping tools (we use Figma).

• Experience with design systems and pattern libraries

• Interest and ability to run research to evaluate your design decisions.

• Ideally experience in B2B SaaS working with large enterprise customers.

• Lead end-to-end designs

  • Given the size of our team, you’ll be responsible for everything from the early concepting through high-fidelity prototyping and visual design. You’ll also be responsible for running your own research on your designs.

• Ship designs regularly

  • Our company is constantly trying to strike the right balance of high quality designs delivered with velocity. You’ll be expected to ship solutions to customer problems regularly while simultaneously thinking holistically about the design as a system.

• Dogfood the product you design

  • We’re building a research tool for researchers, designers and product managers. Use our tool to conduct your own research to inform your designs.

• Help shape the design culture

  • We're currently a team of 3, so you'll a unique opportunity to help shape the design culture and rituals in the early days.

• Help shape and influence the product strategy

  • Product Designers at Great Question are able and expected to be impacting product strategy as well as helping shape the product work. You’re not just given a set of requirements to design – you’re helping or leading the definition of those requirements. 

• Work where Design is highly valued and baked into operations

  • Product strategy and shaping discussions include leaders from Design alongside Engineering, Product and Founders (CEO / CTO). 

  • Design has an equal voice and you’ll never have to “sell the value” of design to leadership.

  • In fact, 2 of the earliest hires at the company were 2 designers (employee #2 and #4), indicating how much the Founders value design.

• Discovery screening call

  • 45-minute call to learn more about each other, your experience, the role and determine if it’s a fit for next steps.

• Portfolio review

  • 1-hour call to review 1 or 2 of your previous design projects intended to assess your craft, process and communication skills.

  • The format of what and how you present your work is up to you.

• 1:1 interviews

  • 45 minute calls with 3-4 team members including a final call with the CEO

• Reference checks

• Offer

• Competitive salary and equity.

• Medical insurance - large company contribution.

• Always remote.

• Education stipends.

• Flexible PTO and holidays.

• Offsites, regular team events, virtual gatherings, and more.

Note, we will only ever contact you over email using a greatquestion.co email address.