Senior Infrastructure Engineer – Real-Time Medical Streaming (WebRTC)

About the position The Senior Infrastructure Engineer – Real-Time Streaming is responsible for designing, operating, and scaling PreciPoint’s infrastructure supporting WebRTC-based real-time medical streaming systems across cloud, hybrid, and on-premise environments. This role focuses on low-latency, high-availability communications infrastructure used in clinical environments, where reliability, security, and regulatory compliance are critical. This is a hands-on senior engineering role responsible for infrastructure architecture, deployment, monitoring, and operational reliability, while also supporting customer deployments and hospital IT integrations. The role operates at the intersection of: • real-time communications infrastructure • cloud and hybrid infrastructure engineering • networking and Linux systems administration • healthcare-grade system reliability and security The engineer will collaborate closely with engineering, product, and customer teams and will regularly work with customer IT departments during system deployment and integration. Responsibilities • Operate, optimize, and troubleshoot WebRTC-based real-time streaming systems • Ensure low latency, high availability, and stable connections across diverse hospital and enterprise networks • Configure and maintain STUN/TURN servers and streaming services • Diagnose and resolve connectivity issues across NAT, firewall, and enterprise network environments • Support architecture decisions for scalable real-time communications infrastructure • Lead technical onboarding and infrastructure integration for new customer deployments, working directly with hospital IT teams to implement systems within clinical network environments. • Serve as the technical liaison between customers, engineering, and partners, providing deployment support and resolving infrastructure or connectivity issues (1st and 2nd level). • Design, deploy, and maintain cloud, hybrid, and on-premise infrastructure environments • Build and maintain infrastructure using Infrastructure-as-Code tools such as Terraform and Ansible • Automate provisioning, configuration, and lifecycle management of infrastructure environments • Ensure scalability, reliability, and availability across global deployments • Support infrastructure planning for new product capabilities and customer deployments • Design and maintain network architectures supporting real-time communications systems • Configure and manage firewalls, VPNs, NAT traversal, secure tunneling, and routing • Support customer IT and security teams during deployment validation, security reviews, and infrastructure audits • Ensure secure data transmission aligned with healthcare data security standards • Administer and maintain Linux-based systems • Configure and manage NGINX for reverse proxying, load balancing, and secure access • Maintain high system uptime through proactive monitoring and maintenance • Support rapid response to operational incidents • Build and maintain Docker-based infrastructure and services • Deploy containerized workloads across cloud and on-premise environments • Ensure infrastructure is reproducible, scalable, and maintainable • Configure and maintain identity and access management solutions including: • Integrate systems with hospital identity providers and enterprise authentication platforms • Build and maintain monitoring, logging, and metrics pipelines • Detect and resolve system performance issues proactively • Participate in incident response, root cause analysis, and operational improvements • Ensure operational visibility across all deployed environments • Design and implement backup, restore, and disaster recovery strategies • Validate recovery processes and ensure data integrity • Ensure availability and protection of sensitive medical and operational data Requirements • Strong hands-on experience operating WebRTC-based real-time streaming infrastructure • Familiarity with WebRTC technologies including: • STUN / TURN • RTP • ICE negotiation • DTLS-SRTP • Advanced experience with Infrastructure-as-Code tools such as Terraform and Ansible • Deep expertise in Linux system administration • Strong experience deploying and managing Docker-based services • Solid understanding of networking fundamentals including: • TCP / UDP • NAT traversal • VPNs • firewalls • Experience operating STUN/TURN infrastructure • Experience with identity and access management systems such as: • SSO • SAML • OAuth2 • Experience supporting mission-critical production systems • Ability to work directly with customer IT teams during deployments • Excellent written and verbal communication skills • Strong technical documentation practices • Ability to explain complex infrastructure topics to non-technical stakeholders • Comfortable working independently in a remote, international team environment • Strong problem-solving ability and ownership mindset • Fluency in English (written and spoken) Nice-to-haves • Experience working in MedTech, HealthTech, or other regulated industries • Familiarity with HIPAA, GDPR, or healthcare security frameworks • Experience supporting hospital or clinical IT environments • Exposure to Kubernetes or container orchestration platforms • Experience working with low-latency real-time communication systems