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Why FedEx Dataworks?
FedEx Dataworks is the data‑driven arm of one of the world’s most trusted logistics brands. From moving nearly 20 million packages a day to orchestrating real‑time information flows across continents, FedEx has built a massive physical‑digital ecosystem that powers global commerce. Dataworks exists to turn that massive network into intelligent, actionable insight—making supply chains smarter, faster, and more resilient for every customer.
Our mission is to connect the physical and digital worlds by extracting value from data, tearing down silos, and delivering innovative solutions that solve real business problems. As a member of the Cloud Engineering team, you will be at the heart of this transformation, building the cloud foundations that enable cutting‑edge analytics, AI, and automation at massive scale.
Position Overview – The Role in Detail
We are looking for an experienced, self‑motivated Cloud Engineer III who thrives in a remote, collaborative environment and has a deep passion for Azure‑centric cloud platforms. In this senior‑level position you will design, develop, and operate private, public, and hybrid cloud services that support complex analytical applications used across FedEx’s enterprise. Your work will directly influence the reliability, security, and performance of the infrastructure that powers mission‑critical business processes.
By joining us, you will be part of a high‑performing, cross‑functional team of architects, developers, and DevOps engineers who share a relentless focus on speed, consistency, and operational excellence. Your expertise will help us maintain a future‑ready cloud environment that balances scalability, cost efficiency, and stringent security standards.
Key Responsibilities
Core Cloud Engineering Duties
- Architect, deploy, and maintain robust Azure cloud infrastructure—including virtual networks, compute, storage, and managed services—that supports enterprise‑grade analytical workloads.
- Implement Infrastructure as Code (IaC) using tools such as Terraform, Azure Resource Manager (ARM) templates, or Bicep to ensure repeatable, version‑controlled deployments.
- Design, build, and manage CI/CD pipelines (Azure DevOps, GitHub Actions, or similar) that automate application releases, infrastructure provisioning, and testing.
- Collaborate with development and DevOps teams to integrate cloud services into agile delivery cycles, providing guidance on best practices for scalability and reliability.
- Continuously monitor cloud environments with Azure Monitor, Log Analytics, and Application Insights; proactively identify performance bottlenecks and resolve incidents.
- Develop automated remediation scripts (PowerShell, Bash, or Python) to address common operational issues, reducing mean‑time‑to‑resolution (MTTR).
- Lead root‑cause analysis for service outages or degradations, implement corrective actions, and drive post‑mortem reviews to prevent recurrence.
- Optimize cloud spend through rightsizing, reserved instances, and cost‑analysis dashboards; provide actionable recommendations to finance and leadership.
- Enforce security best practices—network segmentation, identity & access management (IAM), encryption, and vulnerability scanning—to maintain compliance with FedEx, industry, and regulatory standards.
- Create and maintain high‑quality documentation, runbooks, and knowledge‑base articles that capture architecture decisions, operational procedures, and lessons learned.
Collaboration & Leadership
- Partner with solution architects to translate business requirements into cloud‑native designs that meet performance, security, and cost objectives.
- Mentor junior engineers and peers on IaC, automation, and cloud security, fostering a culture of continuous learning and knowledge sharing.
- Participate in cross‑functional sprint planning, design reviews, and architecture guilds to align cloud strategy with product roadmaps.
- Serve as an escalation point for complex technical challenges, guiding teams through troubleshooting and architectural refinements.
Essential Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
- 3‑4 + years of professional experience building and operating cloud platforms, with a strong focus on Microsoft Azure.
- Demonstrated proficiency in Infrastructure as Code (Terraform, ARM/Bicep, or Azure CLI) and automation scripting (PowerShell, Bash, Python).
- Solid understanding of the OSI model and networking concepts, including virtual networking, sub‑netting, load balancing, and firewall rules.
- Hands‑on experience with container orchestration, particularly Kubernetes (AKS or self‑managed clusters), and related DevOps tooling.
- Experience designing, implementing, and maintaining CI/CD pipelines that integrate code, infrastructure, and testing workflows.
- Strong written and verbal communication skills, capable of articulating complex technical concepts to both technical and non‑technical audiences.
Preferred Qualifications & Nice‑to‑Have Skills
- Advanced certifications such as Microsoft Certified: Azure Solutions Architect Expert or Azure DevOps Engineer Expert.
- Experience with additional cloud providers (AWS, Google Cloud) to facilitate multi‑cloud strategies.
- Familiarity with data‑oriented services like Azure Synapse, Azure Data Factory, or Databricks.
- Background in security compliance frameworks (ISO 27001, SOC 2, FedEx’s internal standards) and the ability to implement controls programmatically.
- Knowledge of serverless architectures (Azure Functions, Logic Apps) and event‑driven designs.
- Professional experience leading multi‑disciplinary projects, guiding teams through large‑scale migrations or platform modernizations.
Core Competencies & Skills for Success
- Problem‑Solving Mindset – Ability to dissect complex problems, evaluate trade‑offs, and craft elegant, scalable solutions.
- Automation First – Passion for reducing manual toil through scripts, pipelines, and IaC, ensuring repeatability and speed.
- Security‑Aware Design – Proactive incorporation of security controls throughout the lifecycle, from architecture to deployment.
- Performance Optimization – Skilled at measuring, tuning, and scaling resources to meet demanding workloads while controlling cost.
- Collaboration & Influence – Comfortable partnering across globally dispersed teams, building consensus, and driving technical decisions.
- Continuous Learning – Commitment to staying current with emerging cloud technologies, industry trends, and best practices.
What You’ll Gain – Career Growth & Learning Opportunities
At FedEx Dataworks, career progression is not a staircase but a garden of pathways. As a Cloud Engineer III you will have access to:
- Leadership Development – Structured mentorship, leadership workshops, and the chance to lead high‑visibility projects that influence enterprise strategy.
- Technical Advancement – Sponsored certifications, conference attendance, and internal knowledge‑sharing forums that keep you at the cutting edge of cloud innovation.
- Cross‑Domain Exposure – Collaboration with data scientists, analytics engineers, and supply‑chain architects, broadening your technical horizon beyond pure infrastructure.
- Innovation Time – Dedicated “innovation sprints” where you can experiment with emerging technologies (e.g., AI‑ops, edge computing) and bring proof‑of‑concepts to life.
- Global Impact – Your work directly supports a logistics network that moves millions of packages daily, contributing to efficiency and sustainability on a worldwide scale.
Work Environment & Company Culture
Our culture is built on three pillars: Curiosity, Collaboration, and Excellence. We foster an inclusive, remote‑first environment where:
- Team members enjoy flexible work hours, allowing you to balance personal commitments while delivering world‑class results.
- Regular virtual “coffee chats,” tech talks, and hackathons keep the community connected and energized.
- Transparency is paramount—leadership shares business objectives, performance metrics, and roadmap updates openly.
- Diversity and inclusion are not buzzwords; they are embedded in hiring, promotion, and day‑to‑day practices, ensuring every voice is heard.
- We prioritize mental‑wellbeing with access to counseling services, wellness stipends, and a supportive managerial approach.
Compensation, Benefits & Perks
While exact figures vary by location and experience, the role offers a competitive salary range of $104,960 – $157,440 USD, plus eligibility for performance‑based bonuses. In addition, you will receive a comprehensive benefits package that includes:
- Medical, dental, and vision insurance with multiple plan options.
- Employer‑matched 401(k) retirement savings plan.
- Generous paid time off (PTO), holidays, and paid parental leave.
- Tuition reimbursement and continuous‑learning allowances.
- Wellness programs, virtual fitness classes, and mental‑health resources.
- Employee assistance programs, including financial counseling and legal resources.
- Access to FedEx’s global logistics network for employee discounts and perks.
Application Process & Next Steps
Ready to shape the future of cloud‑enabled logistics? Follow these steps to apply:
- Prepare a current resume in Microsoft Word or PDF format that highlights your cloud engineering achievements.
- Complete the short screening questionnaire that helps us understand your fit for the role.
- Submit both documents through the online application portal by the deadline (5 PM ET, 10/23/2024).
- If selected, you will engage in a series of virtual interviews focusing on technical depth, problem‑solving style, and cultural alignment.
FedEx Dataworks is an Equal Opportunity/Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Should you require a reasonable accommodation during the recruitment process, please contact [email protected].
Closing Invitation
Your Future Starts Here. If you are passionate about building resilient, secure, and cost‑effective cloud platforms that empower data‑driven decision‑making, we want to hear from you. Join us in making supply chains smarter, greener, and more responsive for customers worldwide. Apply now and become a catalyst for tomorrow’s logistics innovation.
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