Job Description:
• Act as Salesforce superuser and first level support for Sales and corporate users
• Utilize tools such Databases (Azure and SQL) and Power BI to generate periodic and ad-hoc reports to analyze customer purchasing patterns, customer segmentation and generate insights on customer product mix and enhancements, to support continued growth and profitability of the ECP channel
• Analyze performance indicators (KPIs), customer behavior, and market trends to recommend strategic actions
• Create and automate reports and dashboards to track goals, sales pipeline, quarterly business reviews and sales growth opportunities
• Manage weekly Region-specific calls with Sales teams and Management to uncover areas of growth opportunities and provide business/customer trends and insights to help shorten sales cycle and drive sales growth
• Effectively communicate and present findings and results of analysis to senior levels of Management, as needed
• Participate in project teams to develop / enhance commercial programs and information systems
• Prepare content and participate in recurring training sessions for Sales team members, as needed
Requirements:
• BS in Economics, Statistics, Business Info Systems, Finance or related field
• Minimum 10 years related professional level experience
• Optical industry experience preferred
• Must have advanced Excel, analytical, math and statistical data analysis skills
• Extensive experience with SAP, SQL, Salesforce, Power BI, etc. required in increasing complexity
• Experience in scoping, creating and automating a variety of reports/dashboards, focusing on sales mixes, customer trends, and sales growth opportunities
• Must have high attention to detail and proven organization / planning / communication skills
• Ability to lead projects and coordinate with other departments
• Possess outstanding interpersonal relationship and communication skills
Benefits:
• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay