Job Description:
• Intake and review a high volume of medical records requests for HIPAA Compliance
• Enter PHI and other data points from medical records requests into internal system
• Review medical records requests for HIPAA Compliance
• Provide excellent customer service when working with patients, 3rd party requestors, and insurance payors
• Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives
• Collaborate with other revenue operations teams to ensure seamless processes across teams
• Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
• Help identify process changes and opportunities for continuous improvements
• Maintain current patient account information at all times
• Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
Requirements:
• No previous healthcare experience is required
• Excellent critical thinking and problem-solving skills
• Strong communication and interpersonal skills
• Ability to adapt quickly
• High school diploma or equivalent
• Basic computer skills and proficiency in MS Word, Excel, and Outlook
Benefits:
• Flexible scheduling
• Fun and positive work environment
• Competitive “pay for performance” pay structure
• Generous PTO and comprehensive benefits package
Apply Now
Apply Now