Note: The job is a remote job and is open to candidates in USA. Ooma is a company that empowers people to connect through powerful communication experiences via their cloud-based platform. They are seeking a motivated Sales Support Specialist to support sales representatives by processing orders and responding to customer inquiries with professionalism and care.
Responsibilities
- Process sales orders accurately and in a timely manner
- Perform order entry and related administrative tasks
- Handle 20 or more telephone orders per day with confidence and professionalism
- Provide troubleshooting assistance for customer orders, account status inquiries, and related issues
- Supply data, reports, and guidance to support the sales team’s success
- Stay informed on new product and feature launches and help ensure the sales team is aligned
- Review pending orders and customer-specific requests to deliver an excellent customer experience
Skills
- Fluency in French (required)
- Proficiency in Microsoft Excel
- Strong understanding of sales principles and customer service practices
- Excellent written and verbal communication skills
- Strong analytical, organizational, and multitasking abilities
- A collaborative, team-oriented mindset with strong motivational skills
- High School Diploma required
- Excellent 10-key and typing accuracy
- College degree preferred, but not required
Benefits
- Bonus(es)
- Sales incentive(s)
- Stock in the form of Restricted Stock Units (RSUs)
Company Overview
Ooma delivers phone, messaging, video and advanced communications services that are easy to implement and provide great value. It was founded in 2003, and is headquartered in Sunnyvale, California, US, with a workforce of 501-1000 employees. Its website is https://www.ooma.com/.Company H1B Sponsorship
Ooma, Inc. has a track record of offering H1B sponsorships, with 3 in 2025, 14 in 2024, 5 in 2023, 14 in 2022, 18 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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