Note: The job is a remote job and is open to candidates in USA. Talkdesk is a cloud contact center leader focused on redefining customer experience. They are seeking ambitious Sales Development Representatives to drive pipeline growth and engage with decision-makers, ultimately setting the stage for meaningful sales conversations.
Responsibilities
- Consistently exceed monthly quotas for booking qualified meetings and generating pipeline for our sales organization
- Execute high-volume, multi-channel outreach (calls, emails, social, video, and creative engagement strategies) to connect with key prospects
- Collaborate with sales, marketing, and solutions engineering teams to develop account strategies and drive market penetration
- Deliver Talkdesk’s value proposition with clarity, empathy, and business acumen to senior decision-makers
- Maintain accurate and up-to-date CRM data in Salesforce, ensuring pipeline visibility and sales forecasting accuracy
- Provide feedback loops to marketing and sales leaders to improve messaging, targeting, and process efficiency
Skills
- 1+ years of experience as an SDR, BDR, or in a sales-focused role
- A proven track record of hitting or exceeding quotas in a high-growth, fast-paced environment
- Excellent written and verbal communication skills with the ability to tailor messages to different personas
- Resilience, positivity, and a growth mindset - you thrive on challenges and consistently raise the bar for yourself
- A disciplined, organized approach to time management, prioritization, and follow-through
- Hands-on experience with tools like Salesforce, Salesloft, LinkedIn, and other platforms
Benefits
- Health Insurance : Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
- Retirement Benefits : 401(k) plan
- Paid Time Off : Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
- Paid Holidays : Talkdesk offers 14 paid holidays each year.
- Paid Sick Leave : Employees have uncapped paid time off, subject to manager approval and consistent with business needs.
Company Overview
Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.talkdesk.com.
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