Note: The job is a remote job and is open to candidates in USA. WellnessLiving empowers health and wellness business owners with mission-critical software that supports millions of clients worldwide. The Product Demo Specialist will deliver customized product demonstrations, engage with prospective clients, and facilitate sales processes to enhance customer satisfaction and drive revenue.
Responsibilities
- Conduct 3–4 engaging, customized product demos per day, tailored to each prospect’s business needs and goals
- Lead discovery-driven conversations, building rapport quickly, and positioning our platform as a solution to key challenges
- Facilitate the prospect's next steps by finalizing the sale and advising them on the onboarding process
- Maintain accurate and detailed CRM records, including demo notes, prospect insights, and pipeline updates
- Complete all post-demo follow-ups and administrative tasks in a timely manner
- Contribute to ongoing internal knowledge-sharing efforts by helping improve documentation and Learning Academy resources as the product evolves
- Participate actively in team meetings, sharing insights, challenges, and best practices to help improve demo strategy and team performance
Skills
- 1-3 years of experience working in a SaaS or software-based organization
- At least 1 year of experience in a sales, demo-related or client-facing role
- Strong communication and interpersonal skills, with the ability to build rapport and guide conversations effectively
- Demonstrated ability to understand customer needs and adapt messaging in real time
- Results-driven mindset, with an understanding of how your work contributes to revenue outcomes
- Comfortable using CRM systems (e.g., Salesforce) to manage pipelines, data, and track activities
- Tech-savvy with the ability to quickly learn new tools and product features quickly and confidently
- Proficiency with Zoom or similar platforms for delivering online product demonstrations
- Comfortable operating in a fast-paced, high-volume environment with shifting priorities and client needs
- Willingness to occasionally conduct demos during evenings or weekends, based on client availability
- Experience with product demos, SaaS sales, or the health and wellness industry is a strong asset
- Familiarity with the health, wellness, or fitness industry is a strong asset
Benefits
- Competitive salary, vacation, and benefits package.
- Opportunities for career growth and development.
- Work in a culture that values creativity, collaboration, and continuous learning.
Company Overview
- Our powerful business management software is trusted by thousands of spas, salons, fitness and yoga studios across North America. It was founded in 2013, and is headquartered in Richmond Hill, Ontario, CAN, with a workforce of 201-500 employees. Its website is http://www.wellnessliving.com.