Note: The job is a remote job and is open to candidates in USA. Cengage is a global education technology company dedicated to enhancing learning experiences. The Inside Sales Consultant is responsible for driving revenue growth through customer engagement, consultative selling, and account management, while managing a defined territory and ensuring customer satisfaction.
Responsibilities
- Develop and implement strategic sales plans to meet or exceed revenue targets across assigned accounts or territories
- Identify, qualify, and convert new business opportunities through proactive outreach and consultative engagement
- Manage and grow existing customer relationships, ensuring high levels of happiness, retention, and expansion
- Conduct virtual and in-person sales presentations, product demonstrations, and solution consultations
- Collaborate with cross-functional teams including marketing, customer success, implementation, and product specialists to support customer needs and drive adoption
- Maintain accurate and up-to-date records in CRM systems, including customer interactions, pipeline status, and forecasting
- Analyze customer data and market trends to inform sales strategies and identify upsell or cross-sell opportunities
- Participate in conferences, and virtual events to promote products and build relationships
- Provide post-sale support and coordinate with internal teams to ensure smooth onboarding and implementation
- Stay current on product offerings, industry trends, and competitive landscape
Skills
- 1+ years of successful experience in sales, account management, or customer-facing roles
- Proven ability to meet or exceed sales targets using consultative and solution-based selling techniques
- Strong verbal and written communication skills with the ability to influence and build rapport with diverse collaborators
- Excellent organizational and time management skills; ability to prioritize effectively in a fast-paced environment
- Proficiency with CRM platforms (e.g., Salesforce) and digital communication tools
- Comfortable with data analysis and using insights to drive sales decisions
- Self-starter with a high degree of initiative, adaptability, and resilience
- Bachelor's degree or equivalent experience in business, marketing and education
- Experience in education, publishing, ed tech, or digital learning environments
- Knowledge of specific market segments such as K–12, higher education, libraries, or career and technical education (CTE)
Company Overview
- Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. It was founded in 1903, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://www.cengagegroup.com/.
Company H1B Sponsorship
- Cengage has a track record of offering H1B sponsorships, with 2 in 2026, 17 in 2025, 6 in 2024, 21 in 2023, 19 in 2022, 16 in 2021, 56 in 2020. Please note that this does not guarantee sponsorship for this specific role.