Note: The job is a remote job and is open to candidates in USA. National Veterinary Associates is one of the largest private owners of freestanding veterinary hospitals, pet resorts, and specialty pet hospitals. They are seeking a Marketing Operations Specialist to provide friendly service, communicate effectively with team members, and manage marketing program-related issues.
Responsibilities
- Provide concise, friendly service for multiple veterinary hospitals
- Effective communication (written and verbal) with strong personal skills
- Communicate with HMs to resolve Marketing program related issues and questions
- Respond to requests in a timely manner
- Be knowledgeable of Marketing programs & ServiceNow
- Ability to navigate several tasks at once
- Ability to work with team members to problem solve issues
- Work independently in a friendly and supportive environment
- Provide excellent client service, telephone, and email etiquette
- Achieve performance goals
- Other duties as assigned
Skills
- 1-year ServiceNow & client service experience
- High school diploma
- Proficient with Microsoft Office, Excel, Word
- Professional work ethic
- Time management and problem-solving skills
- Adapt to changing environment
- Must be able to work at a computer for long periods of time, which includes keyboard and mouse use
- Veterinary or healthcare
- Quality client service
- Windows PC applications
- AVImark Practice Management System
- ServiceNow
Benefits
- Competitive benefits package
Company Overview
At NVA General Practice, we’re on a mission to give every pet their best life. It was founded in 1996, and is headquartered in Agoura Hills, California, USA, with a workforce of 10001+ employees. Its website is https://www.nva.com/.
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